SAP Certified Application Associate - Solution Architect for CX (C-C4HCX-04) Free Practice Test

Question 1

Which of the following statements apply to side-by-side extensibility? Note: There are 3 correct answers to this question.

A. Communication with SAP core applications is possible via APIs or business events.

B. All side-by-side extensions are technically implemented outside the core of SAP Customer Experience solutions.

C. Side-by-side extensions create additional load on the core application.

D. Remote communication between the extension and the extended application is required.

E. Multiple programming languages can be used within a single extensibility object.

Correct Answer: A,D,E

Question 2

What analytics/reporting options are available for SAP Sales Cloud and SAP Service Cloud? Note: There are 3 correct answers to this question.

A. Google Analytics

B. SAP Analytics Cloud integration

C. Third-party BI integration

D. Embedded reports/dashboards

E. Dynatrace

Correct Answer: B,C,D

Question 3

You want to implement a global data privacy policy using SAP Enterprise Consent and Preference Management. What will this enable you to manage? Note: There are 2 correct answers to this question.

A. Preference settings

B. Data loads

C. Customer consent

D. Customer orders

Correct Answer: A,C

Question 4

You are executing the hire-to-retire end-to-end process. Which activities do you need to perform in SAP SuccessFactors? Note: There are 3 correct answers to this question.

A. Model demand for talent.

B. Off-board internal and external resources.

C. Monitor costs and margins.

D. Submit final time and expenses and close the project.

E. Search for existing resources with required skills.

Correct Answer: B,D,E

Question 5

A company in the consumer products industry needs to manage their customer visits. Which of the following features are relevant to achieve this? Note: There are 2 correct answers to this question.

A. SAP Predictive Analytics

B. Quote management

C. Perfect store

D. Routes

Correct Answer: C,D

Question 6

Which of the following subprocesses are part of the total workforce management process? Note: There are 3 correct answers to this question.

A. Travel to reimburse

B. Improve collaboration with contractors

C. External worker management

D. Workforce planning

E. Avoid unplanned downtime

Correct Answer: A,C,D

Question 7

You have implemented a custom integration scenario to load contacts using SAP Cloud Integration with the Contact OData API into SAP Marketing Cloud. Where can you monitor the integration logs in this scenario?
Note: There are 2 correct answers to this question.

A. Interface Monitoring in SAP Solution Manager

B. Communication Channel Monitor

C. The Import Monitor app in SAP Marketing Cloud

D. Monitor Message Processing in SAP Cloud Integration

Correct Answer: C,D

Question 8

What can you do in the SAP Commerce Cloud portal?

A. Create Web contents, promotions, and coupons to be launched in the Web store.

B. Manage common operational tasks such as user management, and access to application logs.

C. Customize the e-commerce storefront.

D. Build, deploy and publish new Web extensions to the users.

Correct Answer: D

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SAP Certified Application Associate - Solution Architect for CX (C-C4HCX-04) Free Practice Test