SAP Certified Application Associate - SAP Sales Cloud 1811 (C-C4C12-1811) Free Practice Test

Question 1

You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration? (2 correct answers)

A. Synchronize and exchange appointments

B. Synchronize and exchange leads

C. Create and access contacts

D. Create opportunities

Correct Answer: A,C

Question 2

Which elements can you define during fine tuning? (2 correct answers)

A. Account hierarchy

B. Sales territory hierarchy level

C. Sales Assistant

D. Routing rules

Correct Answer: B,C

Question 3

Which elements in a ticket are uniquely identified using a registered product? (2 correct answers)

A. Service Entitlements

B. Service Level Agreements

C. Warranty

D. Contract

Correct Answer: A,C

Question 4

Which of the following objects can you design as an administrator in the business analytics work center in SAP Hybris Cloud for customer? (3 correct answers)

A. Scorecards

B. Data sources

C. Mashups

D. KPIs

E. Key figures

Correct Answer: A,D,E

Question 5

To which of the following can you assign a custom report to control its visibility? (2 correct answers)

A. Access context

B. Business Role

C. Business user

D. Work Center

Correct Answer: B,D

Question 6

For which of the following reasons would you create a business role? (3 correct answers)

A. You want to perform fine-tuning activities

B. You want to make custom reports available on the home page

C. You want to set up a service agent for an administrator

D. You want to standardize system access

E. You want to restrict drop-down list values for a specific group of users

Correct Answer: C,D,E

Question 7

Which business partner type is created in a Business-to-Customer scenario in SAP Hybris Cloud for Customer?

A. Individual customer

B. Contact person

C. Partner

D. Account

Correct Answer: A

Question 8

In HTML5, what can you do using the field definition link? (2 correct answers)

A. Add an extension field to the page layout

B. Add an extension field to a form template

C. Add an extension field to a data source

D. Hide an extension filed form the master template

Correct Answer: B,C

Question 9

Your customer wants to implement a multi-step approval process for sales quotes based on the account calculation. Which of the following steps are mandatory to achieve this? (2 correct answers)

A. Create a copy of the default approval process and maintain the copy

B. Define a condition in the approval process

C. Assign an e-mail template for approval communication

D. Create a new approval process

Correct Answer: A,B

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SAP Certified Application Associate - SAP Sales Cloud 1811 (C-C4C12-1811) Free Practice Test