A. Service Call

B. Time and Material Journal

C. Checklist

D. Service Checkout

A. You can use it to select an object from a list.

B. You can use it to pick PNG files.

C. You can link two picker elements together.

D. You can link picker and attachment elements together.

A. When you need to plan an appointment at the customer

B. When you need to send an engineer to the customer

C. When you need to set up a meeting with the customer

D. When you need to record a problem for the customer

A. T-SQL is supported.

B. You can only reference DTOs via alias.

C. Core SQL is supported.

D. You can only reference DTOs via variable definition.

E. DTOs have version control to support backwards compatibility.

A. Activity

B. Purchase order

C. Service call

D. Equipment

E. Business partner

A. Send as E-Mail

B. Add Smartform

C. Create Equipment

D. Edit Business Partner

E. Create Effort

A. Assist technicians to capture resolutions.

B. Generate checklist reports for the customer.

C. Generate QA reports with the captured data.

D. Assist technicians to record time and materials.

A. Generate a list of service team availability.

B. Provide smart progress feedback to the dispatcher.

C. Provide a script for service execution.

D. Capture customer feedback.

A. In SAP Crowd Service when dispatching a service call

B. In the mobile application when executing an activity

C. In the Web application when planning a service

D. In customer self-service when submitting a self-service request