SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 (C_TCRM20_71) Free Practice Test

Question 1

Where in Customizing do you assign access sequences for the partner functions?

A. Within transaction type

B. Within the partner function category

C. Within the Partner determination procedure

D. Within in the relationship category

Correct Answer: C

Question 2

What is the common way to define multiple organizational structures in SAP CRM?

A. Use SAP GUI.

B. Define multiple organizational structures using a matrix within the organizational model.

C. Maintain organizational structures in SAP ERP and replicated them to SAP CRM.

D. Integrate organizational structures for sales, service, and marketing in one organizational model.

Correct Answer: D

Question 3

Which of the following are standard CRM Web Channel scenarios?(Choose two)

A. Business to Employee (B2E)

B. Business to Business (B2B)

C. Business to Partner (B2P)

D. Business to Consumer (B2C)

Correct Answer: B,D

Question 4

Which of the following object types can you define in the CRM Middleware administration console?(Choose three)

A. Publications

B. Sites

C. Customizing objects

D. Subscriptions

E. Business objects

Correct Answer: A,B,D

Question 5

Which of the following describes the business object of a transaction?

A. Business agreement settings

B. Transaction details

C. Default item category

D. Leading business transaction category

Correct Answer: D

Question 6

What is the advantage of the SAP enhancement package concept?

A. When you use SAP enhancement packages, you no longer need to implement SAP Support Packages.

B. You no longer need to run test cases because they are automatically triggered in the background when you implement an SAP enhancement package.

C. When you use SAP enhancement packages, you no longer need to do any customizing, anything is preconfigured.

D. You can selectively activate business functions to use specific functions or processes.

Correct Answer: D

Question 7

Which assignments do you have to make in Customizing when setting up the condition technique for pricing?(Choose three)

A. Assignment of condition types to access sequence

B. Assignment of access sequence to pricing procedure

C. Assignment of condition types to pricing procedure

D. Assignment of condition tables to access sequence

E. Assignment of access sequence to condition type

Correct Answer: C,D,E

Question 8

In CRM Field Applications, which object is used to set up the sites and to influence the data distribution logic from a business perspective?

A. Object management

B. BDoc Modeler

C. Administration console

D. Mobile Application Studio

Correct Answer: C

Question 9

Account classification can be used to classify your accounts according to any criteria you choose.
Which of the following statements is correct?

A. You can assign any number of criteria and attributes to each classification category.

B. Account classification allows the assignment of several classification attributes to one account.

C. Account classification influences the header fields that are displayed within an account.

D. Classification categories are fixed and cannot be enhanced.

Correct Answer: B

Question 10

What does partner processing within SAP CRM determine?(Choose three)

A. The users who are authorized to maintain different business transactions

B. The framework that is accessible for an Interaction Center agent

C. The partners that are mandatory within business transactions

D. The sources that the system accesses to search for involved partners

E. The internal and external partners that are involved in transactions

Correct Answer: C,D,E

Welcome to TestSimulate

SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 (C_TCRM20_71) Free Practice Test