Salesforce Certified Strategy Designer Exam (Certified-Strategy-Designer) Free Practice Test

Question 1

Cloud Kicks' design team learns of the desire for sustainable materials while co-creating personalization concepts with their West Coast influencers. Which method should the team use improve feasibility of this concept direction?

A. Create a functional prototype.

B. Run a cost benefit analysis.

C. Review and align with company V2MOM

Correct Answer: B

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Question 2

A cross-disciplinary design team is looking at an affinity map of insights.
Which question should the team use to prioritize and turn them into design opportunities?

A. Why is this insight valuable?

B. What constraints would we have to overcome?

C. Do we have the capability to develop this?

Correct Answer: A

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Question 3

A health and wellness company wants to create a 10-year vision for its business. Which external context for innovation is the least risky trend to influence the company's strategy?

A. Demographic shift: Number of affluent and educated young professionals in the U.S. in the next

B. Market shift: The stability of the economy and consumers buying power in the next 10 years

C. Perception shift: Feelings toward the efficacy of wellness products in the next 10 years

Correct Answer: C

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Question 4

A strategy designer creates a bridge from the project vision to product development through prioritization.
Which factor should be considered to minimize cost and maximize value?

A. Usability

B. Effort

C. Velocity

Correct Answer: B

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Question 5

Cloud Kicks (CK) designs innovative footwear for site athletes. Manufacturing the footwear is possible but expensive.
What should CK focus testing efforts on to determine whether to produce at scale?

A. Competitive advantage, impact, and own ability

B. Novelty, privacy, and potential to go viral

C. Desirability, viability, and feasibility

Correct Answer: C

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Question 6

Poll results reveal consumers would like to be future-ready through more inclusive products and experiences.
What should the strategy designer intentionally do to drive this outcome7

A. Increase the design timeline.

B. Set customer acquisition targets for diverse audiences.

C. Design with exclusion experts.

Correct Answer: C

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Question 7

Cloud Kicks has generated a handful of ideas to solve the challenge of customer dissatisfaction over long waiting periods between order placement and delivery.
Which method should the strategy designer use to help stakeholders decide which ideas to build-

A. Design critique

B. Priority matrix

C. Data analysis

Correct Answer: B

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Question 8

A project team at Cloud Kicks is under pressure to solve customer supply chain issues across multiple locations. The strategy designer proposes they do some analogous research.
What should the team look to study?

A. An organization outside of their industry that has solved unique but similar problems

B. complex system that their customers have experienced navigating successfully.

C. A creative setting outside of their office that provides more inspiration and activity

Correct Answer: A

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Question 9

The strategy designer at Cloud Kicks is using a How Might We statement to frame their design challenge.
What should they do to test their statement to ensure it successfully guides their design process?

A. Test the statement with end users.

B. Use rapid ideation with project team

C. Launch an online survey

Correct Answer: B

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Question 10

A strategy designer is planning a remote workshop with a team from their partner company using a new digital collaboration tool. Many employees at the partner company have much less experience with technology.
Which activity should ensure the workshop is accessible to all participants?

A. Ask a friend to test the tools first and give feedbeck on how user-friendly the activities are.

B. Allow access to the tool ahead of time and make sure participants are familiar before getting started.

C. Conduct an in-person session with the partner company; collaboration is best when done face-to-face.

Correct Answer: B

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Question 11

An online retailer developing a new sales strategy that releases a new, limited time promotion every 10 minutes to keep shoppers engaged.
The retailer's strategy designer has concerns that the promotion falls into an ethical risk zone around addiction.
Which strategy should be used to bring potential issues to light?

A. Design a workshop for the team to slow down and think through the potential consequences of the strategy to uncover stakeholder perspectives.

B. Create a provocative presentation showing how strategies like these will lead to unhealthy shopping behaviors, and send it to leadership.

C. Release the project as intended knowing customer feedback will force the concerns to be addressed later.

Correct Answer: A

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Question 12

The team at Cloud Kicks is spending too much time curating dashboards of the company's sales pipeline for multiple different levels of leadership, who are interested in different views of the same data.
What should the strategy designer recommend to help the team efficiently share the right data?

A. Develop reports in Sales Cloud.

B. Create dashboards in Tableau.

C. Provide Kanban view in Revenue Cloud

Correct Answer: B

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Question 13

A strategy designer is teaching a marketing team how to use the How Might We format for challenge framing.
What is the reason the statement should sav "How might we" instead of "How will we"?

A. Marketing teams do not have the responsibility to drive design challenges.

B. It allows the team to explore solutions without committing to one right away.

C. "Will" assumes the problem can be solved without due diligence.

Correct Answer: B

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Question 14

A project team at Cloud Kicks have this challenge statement: How might we increase the adaptability?
What information is missing that belongs for well written challenge statement?

A. The hypothesis of the solution

B. The persona being designed for

C. The desired outcome

Correct Answer: C

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Salesforce Certified Strategy Designer (Certified-Strategy-Designer) Free Practice Test