Salesforce Certified Slack Administrator (Salesforce-Slack-Administrator) Free Practice Test

Question 1

You work with a team of developers who are responsible for creating a custom ticketing app at your organization.
What should you do to ensure subject matter experts (SMEs) from the developer team are able to continuously manage settings for the custom app?

A. Add the SMEs as internal app collaborators so they can directly manage the app's settings.

B. Encourage the developer team to use Workflow Builder to automate ticketing instead of creating a custom app.

C. Promote the SMEs to Org Admin so they can manage the custom app as well as all other apps installed at your organization.

D. Create a channel where the SMEs can submit suggested changes, and Org Admins can review and decide whether to apply the suggestions.

Correct Answer: A

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Question 2

Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John's IdP account.
What does Moshi need to do to ensure that John won't have access to Slack?

A. Change the email, and reset the password. Changing the email will end John's Slack session.

B. Activate "Just-in-Time" de-activations to automatically remove John and any users who are inactive for more than 14 days.

C. Deactivating the IdP account will automatically delete the Slack account that was bound to it via SSO.

D. Check that the IdP supports de-provisioning via SCIM and that the connector app is installed and configured correctly.

Correct Answer: D

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Question 3

What are two triggers that can be used to launch a workflow using Workflow Builder? (Choose TWO)

A. A specific date and time.

B. A keyword is used in a message.

C. A new channel is created.

D. A new member joins the workspace.

E. A new member joins a channel.

Correct Answer: A,E

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Question 4

You're an Org Admin for your company's Slack Enterprise Grid org. Your organization uses an identity provider (IdP) with SCIM provisioning. Today is the last day of employment for a manager at your company who is a Workspace Admin.
What is the best strategy to ensure the account is no longer active after this Workspace Admin's departure?
(Select the best answer.)

A. Request an Org Owner deactivate the departing Workspace Admin from the Org Admin dashboard.

B. Deactivate the Workspace Admin's account in the IdP, and automatically sync deactivated members from your organization's IdP.

C. Deactivate the departing Workspace Admin from all Enterprise Grid workspaces from each workspace's Manage Members page.

D. Manually delete the departing Workspace Admin from your organization's IdP.

Correct Answer: B

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Question 5

Paul leads an accounting team and is implementing a new expense reporting system.
He wants to update employees on the status of the system's rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.
Which of the following would help him achieve his goal?

A. Create a private channel called #expense-system-updates with all employees added.

B. Create a new invite-only workspace called "Expenses."

C. Create a new public workspace called "Expenses" with access granted to all employees.

D. Create a public announce-only channel for the expense system.

Correct Answer: D

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Question 6

Lindy leads an internal communications team.
Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
Which initiative should Lindy proceed with to drive behavioral change?

A. Work closely with the executive team, and have them mandate public channel usage.

B. Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack's search capabilities.

C. Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack's search capabilities.

D. Encourage executives to model this behavior and communicate in public channels themselves.

Correct Answer: D

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Question 7

You're a Slack admin for SealBox, a company specializing in waterproof laptop cases. In preparation for a new product launch, SealBox partners with an advertising agency, Ad Heroes Inc. You create a Slack Connect channel and share it with Ad Heroes' Slack workspace.
The members of the Ad Heroes team are concerned about losing access to messages and files shared in the channel once the project ends and the channel is disconnected.
What will happen once the channel is disconnected? (Select the best answer.)

A. Ad Heroes will retain full control over the channel's history and can continue to post messages and files in it as normal.

B. Ad Heroes will keep an archived version of the channel, but only files posted by Ad Heroes' workspace members will be visible in the channel.

C. The channel will be archived on Ad Heroes' workspace, but all messages and files shared by both organizations will remain accessible.

D. All organizations will retain full access to the channel's history and can continue to use it as normal.

Correct Answer: C

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Question 8

Your organization's Slack Enterprise Grid consists of dozens of workspaces with various access settings.
You want to ensure that all new employees are able to join their team's respective workspace.
What is the best way to set up the new employees?

A. Use identity provider (IdP) groups to assign new employees to their respective workspaces.

B. Ensure that the human resources team is adding the new employees to their respective workspaces. Set up and send a "Welcome to Slack" Slackbot message to all new employees introducing them to other public workspaces they can join.

C. Add new employees to user groups and assign the user groups to the respective workspaces.

D. Ensure managers are adding their employees to their respective workspaces. New employees can browse other workspaces as they onboard and become more familiar with Slack.

Correct Answer: A

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Question 9

You've been working among a small group of experienced Slack admins.
Your company is beginning to grow exponentially, and admin responsibilities such as channel administration, legal holds, and user management are overwhelming your small team.
Your team decides to assign a few system roles to support the admin team.
Which role will be responsible for assigning admin responsibilities?
(Select the best answer.)

A. Channels Admin

B. Roles Admin

C. Compliance Admin

D. Users Admin

Correct Answer: B

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Question 10

You're an Org Owner on your organization's Slack Enterprise Grid instance. An employee recently quit, and there's concern that the employee exported sensitive information prior to leaving. The security team wants to know what this former employee may have accessed.
What should you do? (Select the best answer.)

A. Revoke the encryption key with the Enterprise Key Management (EKM) feature so that the data from the former employee's account is protected.

B. Export the former employee's access logs from the admin dashboard.

C. Access your security information and event management (SIEM) tool to view actions logged by the former employee.

D. Use the member analytics dashboard to confirm the former employee's account activity.

Correct Answer: C

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Question 11

You're an Org Admin working at a financial services organization. It recently upgraded to Slack Enterprise Grid, and leadership is defining a set of security policies for employees to follow when using Slack on mobile devices.
After reviewing the requirements, you determine EMM is the best option.
Which requirement makes EMM the right option for this organization?

A. Require secondary authentication to access Slack from a mobile device.

B. Require a minimum app version to access Slack from a mobile device.

C. Restrict access to workspaces to approved mobile devices only.

D. Block file downloads and message copying on mobile devices.

Correct Answer: C

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Question 12

You're an admin for your company's Slack Enterprise Grid org.
There are now too many social channels in a single workspace, and employees report difficulty finding relevant customer information.
What do you recommend as a next step?
(Select the best answer.)

A. Delete or consolidate some of the social channels since there are too many.

B. Create a new Social workspace, and move the relevant channels to that workspace.

C. Delete social channels that have been inactive for more than 90 days.

D. Create a new Social workspace, and make all the channels multi-workspace.

Correct Answer: B

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Salesforce Certified Slack Administrator (Salesforce-Slack-Administrator) Free Practice Test