Salesforce Certified OmniStudio Consultant (OmniStudio-Consultant) Free Practice Test
Question 1
Which OmniStudio tool is optimized for performance and minimizes configuration time?
Correct Answer: B
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Question 2
A company is creating a FlexCard for agents to respond to account inquiries. The company has decided to lim actions on the card to the three most frequent and important actions users typically take.
Based on the user analysis exhibit shown below, which three actions should appear on the card?
Choose 3 answers
Based on the user analysis exhibit shown below, which three actions should appear on the card?
Choose 3 answers
Correct Answer: B,C,D
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Question 3
A Consultant is working on a project that involves using OmniStudio tools to design solutions that meet customer business requirements. The solutions need to be maintainable, scalable, and contribute to long-term customer success. Which OmniStudio tool should the Consultant use to display data and launch actions?
Correct Answer: A
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Question 4
An insurance company decides to implement a sales console for the sales representatives that displays or provide access to customer information. The consultant reviews all the information required and determines that FlexCards would be the best solution to display part of the required information.
Which two pieces of data should the consultant recommend displaying using FlexCards' Choose 2 answers
Which two pieces of data should the consultant recommend displaying using FlexCards' Choose 2 answers
Correct Answer: A,B
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Question 5
A business plans to implement new tools for their call center agents to increase efficiency and improve customer experience. The business needs to reduce new agent ramp-up time. During the discovery phase of the project, the business identifies the following requirements for the project:
* Easy access to frequent processes
* "At a glance" dashboards of customer information
* Lists of customer bills, which are stored on an external system
Which two FlexCard benefits should the consultant highlight when presenting a proposed solution?
Choose 2 answers
* Easy access to frequent processes
* "At a glance" dashboards of customer information
* Lists of customer bills, which are stored on an external system
Which two FlexCard benefits should the consultant highlight when presenting a proposed solution?
Choose 2 answers
Correct Answer: B,C
Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).
Question 6
Which element allows a user to retrieve data from a single field and display it in a dropdown list?
Correct Answer: C
Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).