Salesforce Certified Nonprofit Success Pack Consultant (NP-Con-101) Free Practice Test

Question 1

The development director wants all users to only see Engagement Plans on Opportunity records for donations with an Amount greater than 10,000.
How should this be accomplished?

A. Add the Related Lists component to the Opportunity Lightning page. Set the component visibility filter to ensure the Opportunity Amount field is greater than 10,000. Assign the page to the development director's profile.

B. Create a tab and associate the Engagement Plan object to the tab. Add the Related List - Single Lightning component and set it to Engagement Plans. Give read access for the Engagement Plan object to all profiles.

C. Create a custom Lightning component that displays all Engagement Plans. Add the component to the Opportunity Lightning Page. Assign the Lightning Page as the Org Default and Activate it.

D. Add the Related List - Single Lightning component to the Opportunity Lightning page. Add a component visibility filter to display the Engagement Wan when the Opportunity Amount field is greater than 10,000.

Correct Answer: D

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Question 2

A nonprofit, who does a lot of mail appeals to donors, asks their consultant for the best solution to keep their constituents' addresses formatted properly to ensure the mail reaches them.
What should the consultant recommend?

A. Sender Authentication Package

B. NPSP Address Management

C. Customer Data Platform

D. Insights Platform Data Integrity

Correct Answer: B

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Question 3

A nonprofit organization had enabled Person Accounts in its org and now wants to install NPSP. The nonprofit organization wants to completely remove all Person Account features. What should the nonprofit organization consider?

A. Ensure the Person Account record type is selected as the Household record type in NPSP Settings

B. Use the NPSP Conversion Utility Tool

C. Apply for a new Salesforce organization and request a license transfer

D. Create a case in Salesforce to completely remove the Person Account record type

Correct Answer: C

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Question 4

A nonprofit customer must conflict and store its clients' government-issued ID number. The consultant has set up a custom text field for the ID number. Which security solution should be used to protect this data?

A. Restrict visibility by removing it from the page layout and utilizing role hierarchy to prevent users from accessing that field except for the staff who need to interact with the government ID data

B. Encrypt the government ID field with Classic Encryption for Custom Fields and grant View Encrypted Data permission only to those users who have to interact with the data

C. Set the org wide default on Contacts to Private so only the user who owns the Contact records can access it.

D. Turn on two-factor authentication for the staff members who need to collect and use the government ID number field data

Correct Answer: B

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Question 5

A nonprofit wants to segment its constituents based on their donations from the prior fiscal year. The nonprofit wants to include only onetime gifts it received.
Which NPSP feature should the consultant use to meet this requirement?

A. Customizable Rollups

B. Advanced Mapping

C. Levels

D. Engagement Plans

Correct Answer: A

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Question 6

A nonprofit is embarking on an organization implementation to replace numerous outdated systems. A consultant recommends establishing a Lean Governance Framework to ensure compliance, assess risk, and roll out a successful implementation for all users.
Which component is a key process of the Lean Governance Framework?

A. Executive buy-m

B. Software Development Lifecycle

C. End user management

D. Power user feedback

Correct Answer: B

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Question 7

How often are updates to the NPSP pushed to production orgs?

A. Once every two weeks

B. Four times per year

C. Three times per year

D. Once every month

Correct Answer: A

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Question 8

A nonprofit is looking for an integrated tool that manages more than one channel for personalized journeys, triggers messages automatically to create stronger relationships, and links communications to donations it has received.
Which solution should the consultant recommend?

A. PSP and Experience Cloud

B. NPSP and Social Studio

C. NPSP and Marketing Cloud

D. NPSP and Pardot

Correct Answer: C

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Question 9

How should a consultant install NPSP in an existing Salesforce org?

A. Install each NPSP component from the AppExchange.

B. Install using the NPSP Conversion Utility tool.

C. Install from the NPSP Installer page.

D. Install each NPSP component from the Trailblazer Community.

Correct Answer: C

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Question 10

A nonprofit using NPSP manages scholarship funds for students. A donor indicates they want to split their gift between two scholarship funds.
Which solution should the consultant recommend to meet the requirement?

A. GAU Allocations

B. Campaign Hierarchy

C. Automated Soft Credits

D. Partial Soft Credit

Correct Answer: A

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Question 11

A nonprofit organization needs an audit trial of metadata changes over time and the ability to develop, test, and a release project independent of other projects in development. Which development model should be chosen?

A. Application development

B. Package development

C. Org development

D. Change Set development

Correct Answer: B

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Question 12

A volunteer with a nonprofit works at Universal Containers. The volunteer is recorded in Salesforce as part of the Household's account record, but Universal Containers needs to be entered into the Salesforce system.
How should a consultant track the volunteer's relationship with Universal Containers?

A. Create a Universal Containers Organization Account and create an Affiliation record between the volunteer and Universal Containers.

B. Create a Universal Containers Organization Account and create a Relationship record between the volunteer and Universal Containers.

C. Create a Lead for the volunteer at Universal Containers and create a Relationship record between the volunteer Lead and the volunteer Contact.

D. Create a Lead for the volunteer at Universal Containers and create an Affiliation record between the volunteer Lead and Universal Containers.

Correct Answer: A

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Question 13

A volunteer manager at a nonprofit wants to search for volunteers with landscaping skills who are available at a given time and add them to a shift. The nonprofit is using Volunteers for Salesforce.
What should the consultant advise to meet this requirement?

A. Create a report with the report type of Contacts with Volunteer Hours and Volunteer Jobs. Filter the Jobs by landscaping and

B. Create a list view on Contacts showing Volunteer Skills and Volunteer Availability. Add a filter for landscaping skills and sort the

C. Click the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the desired values. Click search and select an available volunteer.

D. Click the the Volunteers Wizard and enter landscaping skills in the search box. Click search and filter the results by entering the desired Volunteer Availability. Select an available volunteer.

Correct Answer: C

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Question 14

A nonprofit provides after-school programs to historically underserved youth. The nonprofit wants to track each program and the status of youth enrolled in the program.
Which set of objects within the Program Management Module should a consultant use to track the programs and enrollments?

A. Programs and Program Engagements

B. Programs and Attendance

C. Programs and Contacts

D. Program Engagements and Program Cohorts

Correct Answer: A

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Question 15

A nonprofit wants to integrate its existing proprietary event management system with Salesforce. The nonprofit wants to automatically send event and attendee data from its external system and create Campaigns and Campaign Members in Salesforce on a daily basis.
What should the consultant recommend?

A. Use NPSP Batch Data Import to schedule regular Imports from the external system.

B. Use a middleware tool to integrate the external system with Salesforce.

C. Use NPSP Data Importer Templates to import the necessary data.

D. Use Salesforce Connect to integrate the external system with Salesforce.

Correct Answer: B

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Salesforce Certified Nonprofit Success Pack Consultant (NP-Con-101) Free Practice Test