Salesforce Certified Nonprofit Cloud Consultant Exam (Nonprofit-Cloud-Consultant) Free Practice Test

Question 1

A consultant is training a system admin to prepare for a new release of a particular open source Nonprofit Cloud product. Where are two places the system admin should look for release notes on the product? (Choose
2)

A. The Salesforce Trust website.

B. The Nonprofit Hub group in the Trailblazer Community.

C. The Nonprofit Cloud release announcement group in the Trailblazer Community.

D. The product's GitHub repository release page.

Correct Answer: C,D

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Question 2

A nonprofit organization needs to suspend a recurring donation for a donor who has requested a temporary break.
Which Nonprofit Cloud invocable action should the organization use?

A. Process Gift Entries Action

B. Close Gift Commitment Action

C. Pause Gift Commitment Schedule Action

Correct Answer: C

Question 3

A Nonprofit Cloud Administrator for a human services nonprofit organization needs to enable program teams to track client interactions and notes in Nonprofit Claud. Due te the sensitive nature of same of the client interactions, the Administrator must ensure that other program teams cannot see the mental health team's client interactions.
What should the Administrator configure in Nonprofit Cloud to set this up for the program teams?

A. Enable Interaction Summaries and set up Restriction Rules for the Interaction abject

B. Enable Interaction Summaries and configure Compliant Data Sharing.

C. Enable Notes. Set up Sharing Rules and Restriction Rules for the Notes object.

Correct Answer: A

Question 4

A nonprofit organization uses Nonprofit Cloud for Grantmaking. What should the organization add to the Individual Application record page to be able to review an applicant's submitted budget?

A. The Budget Category related list and the Budget Category Value related list

B. The Budget component

C. The Budget Allocations related list

Correct Answer: A

Question 5

The program manager of an after-school program wants to pull a report that shows all students in the program and their primary parent/guardian with the parent/guardian's cell phone and email. The nonprofit is using NPSP. Which custom report type should the consultant use to create the report?

A. Program Engagements with or without Household Account3

B. Contacts with or without Service Participants

C. Contacts with or without Relationships

D. Service Participants with or without Program Engagement

Correct Answer: C

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Question 6

A case manager wants to assign a group of services to a client. What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?

A. A Program with Action Item Templates

B. A new Case Plan

C. A Program with Goals and Action Item Templates

D. A Program with Goals

Correct Answer: C

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Question 7

A nonprofit organization provides funding to partners that work directly with the community to provide one- on-one nutritional counseling. The organization wants to make a dynamic, multi-section application that applicants can fill out on their Experience Cloud site to request funding. The organization plans to use the Form Overview and Form Review components included in the Grantmaking Experience Cloud template.
What should the organization do?

A. Create a grantmaking application form on the Individual Application object by using Form Framework.

B. Create a grantmaking application form on the Individual Application object by using Dynamic Assessments and Discovery Framework.

C. Create a Field Set and use Dynamic Forms on the Individual Application object to create sections for information.

Correct Answer: B

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Question 8

A nonprofit organization wants to implement donor levels. The organization wants to see at-a-glance identifiers that show how often a donor donates and how much they have donated. What should the organization do in Nonprofit Cloud?

A. Configure Recency, Frequency, and Monetary Value (RFM) Scoring. Add the scoring fields to a Related Record Detail Display for the Donor Gift Summary object.

B. Create custom donor level fields on the Contact Profile object. Add the scoring fields to a Related Record Detail Display for the Contact Profile object.

C. Configure a Record Alert FlexCard with the values for donor levels. Add the Record Alert component to the Person Account layouts.

Correct Answer: A

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Question 9

A nonprofit wants its staff to spend most of their time in Salesforce, but the staff needs access to several other applications as well. The nonprofit wants a solution that allows staff to use other applications without leaving Salesforce. How should the consultant integrate these applications?

A. Implement Distributed Marketing

B. Implement Salesforce Canvas

C. Configure External Objects

D. Configure External Data Sources

Correct Answer: B

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Question 10

A Salesforce admin changes an Engagement Plan Template as requested by the development team. The development manager expects to see the changes reflected on an existing Engagement Plan using that Template on a campaign. Why is the development manager unable to see the Template changes?

A. The development manager requires additional permissions for the new Engagement Plan Template changes.12

B. Engagement Plan Template changes must be accepted by the user on the Template detail record first.34

C. Engagement Plan Template changes need to propagate through t7he pla8tform.

D. Changes to Engagement Plan Templates only affect new Engagement Plans.56

Correct Answer: D

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Question 11

A nonprofit organization is implementing Nonprofit Cloud. An Administrator needs to set up individual gift acknowledgements by using native Nonprofit Cloud features.
Which steps should the Administrator include in the process?

A. Enable Document Generation, upload acknowledgement templates, and set up Outreach Summary rollups.

B. Install the Document Generation managed package, set up Donor Matching, and configure Page Layouts.

C. Set up Document Generation, upload acknowledgement templates, and configure Page Layouts.

Correct Answer: C

Question 12

A nonprofit needs more insight into why some corporate sponsorships are closing and why others are lost.
They want to evaluate information including pipeline value, number of opportunities, Pardot score, win/lost percentage, stage value, and a table of opportunities. The system admin wants to deploy a solution quickly.
Which solution should a consultant recommend?

A. B2B Marketing Analytics

B. Salesforce Reports

C. Insights Platform Data Integrity

D. NPSP Advanced Mapping

Correct Answer: B

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Question 13

A nonprofit organization needs to track ongoing participation in its programs. A consultant has set up Benefit Schedules.
When a participant is added to a Benefit Schedule record, which other records can be created automatically by Nonprofit Cloud?

A. Program Enrollment, Benefit Assignment, and Benefit Disbursement

B. Contact, Program Enrollment, and Benefit Assignment

C. Benefit Assignment, Benefit Session, and Benefit Disbursement

Correct Answer: A

Question 14

A nonprofit wants to implement an external email platform that integrates with Salesforce. The integration will record every email sent to a subscriber, as well as which recipients open the email, click a link, or unsubscribe. Which two storage considerations should the consultant take into account before recommending an email platform? (Choose 2)

A. Email subscribers' activities can be retained for a certain length of time.

B. Campaign Member records use less storage space than custom object records.

C. Subscribers must be synced as Leads and Campaign Members in NPSP.

D. Unsubscribed Leads should be deleted from Salesforce immediately.

Correct Answer: A,B

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Salesforce Certified Nonprofit Cloud Consultant (Nonprofit-Cloud-Consultant) Free Practice Test