Salesforce Advanced Cross Channel Accredited Professional (Advanced-Cross-Channel) Free Practice Test

Question 1

What three reasons explain why an SMS message may fail to reach a mobile device?

A. The user is currently on a call.

B. The number used to send the SMS was a landline

C. The user is out of range of cellular networks

D. The mobile device is powered off

E. The mobile device has a low battery.

Correct Answer: B,C,D

Question 2

Which three factors are analyzed for each subject line by Einstein Copy Insights?

A. Improper punctuation

B. Frequently used phrases

C. Spelling Errors

D. Emotional tone

E. Phrases that spark engagement

Correct Answer: B,D,E

Question 3

What is prerequisite for email/web recommendations: select 2

A. catalog

B. collect tracking code

Correct Answer: A,B

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 4

How does Send Time Optimization (STO) help marketers optimize their marketing campaigns?

A. STO predicts the best time to send a message for each contact through Journey Builder

B. STO can help send SMS messages at the time individuals are most likely to engage with the message

C. STO uses all commercial and transactional send data to determine trends in message engagement and optimize sends

D. STO analyzes the best time to send a scheduled batch send from Email Studio based on the content in the email

Correct Answer: A

Question 5

How often are the Einstein Engagement Scoring models updated?

A. Monthly

B. Weekly

C. Hourly

D. Daily

Correct Answer: A

Question 6

What data is there in mobile connect demographics, select3

A. First name

B. Email

C. City

D. Region

E. channel

Correct Answer: A,C,D

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 7

How often is the model refreshed for Einstein engagement frequency(uses 2Sday & data)-weekly

A. daily

B. monthly

C. hourly

D. Biweekly

Correct Answer: A

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 8

Which two use cases are best suited for the new MC Transactional Messaging API?

A. Flash Sales

B. Order confirmations

C. Subscription reminders

D. Password Resets

Correct Answer: B,D

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Salesforce Advanced Cross Channel Accredited Professional (Advanced-Cross-Channel) Free Practice Test