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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. DRAG DROP
You are a decisioning consultant responsible for configuring offer prioritization for home loan offers based on the business requirements.
Select each prioritization factor on the left and drag it to the correct condition on the right.

2. U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. The business intends to use the same action flow template with the desired flow pattern for all the credit card actions.
What do you configure to implement this requirement?

A) Dynamic template
B) Output template
C) File template
D) Email treatment

3. MyCo, a telecom company, wants to present their customers on Facebook with customer-centric mobile internet offers.
What action must MyCo take to meet this business requirement?

A) Send an email
B) Create a Facebook post
C) Make a call
D) Place a paid ad

4. Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach.
The company is introducing a new data plan.
To offer the new data plan, what must the mobile company focus on when implementing the Next-Best-Action paradigm?

A) Meet the quarterly targets regardless of customer needs
B) Offer the new retention plan for all customers in a certain region
C) Customer relevancy and business profitability
D) Maximize customer churn for low-value customers

5. A financial institution has created a new policy that states the company will not send more than 500 emails per day.
Which option allows you to implement the requirement?

A) Customer contact limits
B) Suppression rules
C) Volume constraints
D) Applicability rules

Solutions: