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Apple OS X Yosemite Troubleshooting Sample Questions:

1. On a MacBook Pro (Retina, 13-inch, Late 2013) with no peripherals attached, which of the following are services that are able to be configured in Network Preferences? SELECT THREE.

A) Bluetooth
B) Thunderbolt Bridge
C) Antenna
D) FireWire
E) Wi-Fi
F) Ethernet

2. Diane is using an app that was developed by her company for internal use. She is running the app on her MacBook Air (13-inch, Mid 2013). The app quits unexpectedly but never
displays any error messages. The other apps on her machine work without issue and she has reproduced the issue with the app on another machine. She wants to help her development group isolate the issue. Which of the following troubleshooting tools or techniques would you advise that she use to best isolate the issue?

A) Verbose mode
B) Activity Monitor
C) Console
D) Disk Utility

3. DRAG DROP
The Mac will emit tones at startup if the machine is not passing initial tests. Match the correct tone to the symptom.
Drag the Tone from the left column to the gray box next to the Symptom in the right column.

4. The installation of OS X Yosemite has failed. First Aid in Disk Utility reports directory damage but cannot repair it. What do you do next?

A) Replace the hard drive.
B) Erase the hard drive and then reinstall OS X.
C) Restart the machine and download the OS X Yosemite installer again.
D) Reinstall OS X using the Recovery System.

5. Gary purchased a new USB 2.0 input device for his iMac (Late 2013). He installed the software that shipped with the device, but it does not seem to work. He has tried all of the USB ports on the back of the iMac, but the issue persists. Which of the following troubleshooting tools or techniques would help Gary isolate the issue?

A) Apple Hardware Test
B) Activity Monitor
C) System Information
D) Apple Diagnostics

Solutions: