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Apple OS X v10.8 Troubleshooting Sample Questions:

1. From the list below, choose two new features of Time Machine introduced in OS X Mountain Lion. Select Two:

A) Local snapshots on portable Macs.
B) Encrypted backups on Time Capsule.
C) Backup Now in the Time Machine menu item.
D) Restore from a Time Machine backup.
E) The ability to choose multiple backup locations.
F) OS X Recovery partition on external disks.
G) Encrypted backups on external disks.

2. A customer with an administrator account finds that she cannot access the Downloads folder in her home directory. The Finder displays the message:
"The folder "Downloads" can't be opened because you don't have permission to see its contents." How can the customer quickly and easily correct these permissions issues with her Downloads folder?

A) Startup in Single User mode and use command line tools to correct the permissions.
B) Open the Disk Utility and select repair disk permissions.
C) Select the Downloads folder in the Finder, then choose Get Info in the file menu. The folder permission can then be changed back to Read & Write in the Sharing & Permissions section.
D) Erase the hard disk and restore from a Time Machine backup.

3. Oliver just bought a new Mac with OS X Mountain Lion installed. Given the default system settings, which of the following applications will he be unable to open?

A) Applications signed with a Developer ID.
B) Applications available in the Mac App Store.
C) Application from unidentified developers.
D) Applications that install any kernel extensions.

4. You are troubleshooting an application which bounces in the dock for a few seconds, then stops without launching or displaying an error message. What built-in utility is best for displaying application and system messages that are not shown to a user?

A) Logger
B) System Information
C) Console
D) Terminal

5. Jim purchased an application from the Mac App Store with his iMac at home and would now like to use it while traveling with his MacBook Pro. How can he easily accomplish this goal?

A) He must purchase the application again on the Mac App Store to install on the MacBook Pro.
B) Use Back to My Mac screen sharing to use the app on the iMac.
C) Sign in to his account in the Mac App Store, click Purchases, and then install the app.
D) Open iTunes, click on "Purchased on the Mac App Store" in the Store section, then install the app.

Solutions: