Oracle Utilities Customer Care and Billing 2 Essentials (1z1-562) Free Practice Test

Question 1

When a customer has a specific price for a defined quantity which is different to other customers, where is this specific price for the related Bill Factor defined? (Choose the best answer.)

A. Account Characteristic

B. Bill Factor Value

C. Rate Component

D. Service Agreement - Contract Value

E. Bill Factor Characteristic

Correct Answer: A

Question 2

What is the difference between a Service Script and a Plug-In Script? (Choose the best answer.)

A. A Service Script has user-configured input and outputs while a Plug-In Script has predefined input and outputs.

B. A Service Scripts allows you to invoke Business Objects while a Plug-In Script does not.

C. There is no difference between the two script types.

D. A Service Script executes on the server side while the Plug-In Script does not.

E. A Service Script has an Edit Data step type while the Plug-In Script does not.

Correct Answer: E

Question 3

Which three statuses are valid for a field activity? (Choose three.)

A. Held

B. Complete

C. Dispatched

D. Pending

E. Pended by User

Correct Answer: B,D

Question 4

What can cause a bill segment to have multiple bill calculation headers? (Choose the best answer.)

A. multiple Scheduled Read Dates covered by the bill period

B. multiple service agreements being covered by a bill segment

C. multiple Rate Versions

D. proration at Bill Factor level

E. proration at Rate Component level

Correct Answer: D

Question 5

What can cause multiple bill lines for a rate component to be produced in a bill calculation header? (Choose the best answer.)

A. changes in Rate Version and Bill Factor

B. change in Rate Schedule

C. changes in Rate Schedule and Bill Factor

D. change in Bill Factor

E. change in Rate Version

Correct Answer: B

Question 6

Which two states allow a Bill Segment to have its charges regenerated? (Choose two.)

A. Incomplete

B. Freezable

C. Error

D. Canceled

E. Frozen

Correct Answer: B,C

Question 7

How can a specific price, percent, or flat charge be directly specified or referenced on a Rate Component?
(Choose two.)

A. Rate Component Value Algorithm

B. Bill Factor

C. Bill Factor Value

D. Explicitly Specified

E. Service Quantity

Correct Answer: A,C

Question 8

Which three actions does the PUPL batch process perform? (Choose three.)

A. creates Payment Segments

B. creates Deposit Controls

C. posts payments to Suspense Account

D. populates the Payment Upload Staging records

E. creates Payment Advices

Correct Answer: C,D,E

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Oracle Utilities Customer Care and Billing 2 Essentials (1z1-562) Free Practice Test