Oracle Utilities Customer Care and Billing 2 Essentials (1z0-562) Free Practice Test

Question 1

The Help button is one source of assistance for a business user. Where can additional help text, if enabled, be located when configuring new user interfaces? (Choose the best answer.)

A. Zone Level only

B. Individual Field Level only

C. Portal Level, Zone Level, and Individual Field Level

D. Portal Level only

E. Zone Level and Individual Field Level

Correct Answer: B

Question 2

What correctly describes the hierarchy in how a Rate Schedule must be created? (Choose the best answer.)

A. Rate Version, Rate Schedule, Rate Component

B. Rate Component, Rate Version, Rate Schedule

C. Rate Schedule, Rate Component, Rate Version

D. Rate Schedule, Rate Version, Rate Component, SA Type

E. Rate Schedule, Rate Version, Rate Component

Correct Answer: E

Question 3

Which three statements describe the main functions of User - Portal Preference?

A. It defines which zones appear on portals.

B. It defines which zones should initially be collapsed on portals.

C. It updates the security rights for zones appearing on portals.

D. It defines the order in which the zones appear on portals.

E. It updates the security rights to the portals.

Correct Answer: A,C,E

Question 4

Which two step types can invoke a business service directly when configuring scripts?

A. Invoke Business Object

B. Invoke Business Service

C. Edit Data

D. Invoke Service Script

E. Invoke Plug-In script

Correct Answer: A,C

Question 5

Which four entities does the Application Viewer allow you to view? (Choose four.)

A. COBOL Programs

B. Maintenance Objects

C. Algorithms

D. Service Scripts

E. Database Tables

Correct Answer: B,C,D,E

Question 6

At which level are Service Quantity Rules and Register Rules specified? (Choose the best answer.)

A. Rate Schedule

B. Bill Segment Type

C. Bill Factor

D. Rate Component

E. Rate Version

Correct Answer: B

Question 7

The lifecycle logic of the parent Business Object, when inherited by the child Business Object, ________.
(Choose the best answer.)

A. can be changed by adding additional algorithms on the child Business Object to any of the states from the parent Business Object

B. can be changed by deleting a state in the child Business Object

C. can be changed by updating an existing state in the parent Business Object so that it only affects the relevant child Business Object

D. cannot be changed

E. can be changed by creating a new state in the child Business Object

Correct Answer: A

Question 8

What correctly describes the order in which algorithms, if plugged in, are executed when a bill changes from the "Pending" state to the "Complete" state? (Choose the best answer.)

A. Customer Class - Pre-Bill Completion; Service Agreement Type - Pre-Bill Completion; Customer Class
- Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Post-Bill Completion

B. Service Agreement Type - Pre-Bill Completion; Customer Class - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Bill Completion; Customer Class - Post-Bill Completion

C. Service Agreement Type - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Pre-Bill Completion; Customer Class - Bill Completion; Customer Class - Post-Bill Completion

D. Service Agreement Type - Pre-Bill Completion; Customer Class - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Bill Completion; Service Agreement Type - Post-Bill Completion; Customer Class - Post-Bill Completion

E. Customer Class - Pre-Bill Completion; Customer Class - Bill Completion; Service Agreement Type - Pre-Bill Completion; Service Agreement Type - Post-Bill Completion

Correct Answer: B

Welcome to TestSimulate

Oracle Utilities Customer Care and Billing 2 Essentials (1z0-562) Free Practice Test