Oracle Knowledge Management 2021 Implementation Essentials (1Z0-1037-21) Free Practice Test

Question 1

After how many categories will you see a search box that you can use to locate a subset of the categories in Knowledge Advanced?

A. 50

B. 100

C. 500

D. 1000

Correct Answer: B

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Question 2

Which two statements are true about Connect Web Services for a SOAP Batch Operation? (Choose two.)

A. A batch operation can be used to send multiple heterogeneous operation requests to the server in a single SOAP request.

B. In a batch request, the server will allow up to 100 transactions.

C. The "CommitAfter" attribute can only be set at the end of the last transaction in a batch request.

D. If a new transaction is in the batch request after the failed transaction, the transaction will not run.

E. If bulk CRUD operations are used in a batch operation, the server will only allow for a total of 10,000 objects to be processed.

Correct Answer: A,E

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Question 3

In Knowledge Advanced, which section displays the lock status?

A. Reports

B. Overview

C. Properties

D. Analytics

Correct Answer: C

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Question 4

What should you do to ensure two published answers are always returned for a specific search word?

A. Create multiple search words associated within a single priority word group.

B. List the search word under Answers Keywords.

C. List the search word under both Answers Keywords and Stopwords.

D. List the search word under Stop words.

E. Create multiple Priority words that share the same name.

Correct Answer: B

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Question 5

Your client wants a report to see all the incidents with status groupedunder the name of the contact. For an unresolved status, the queue information under which the incident is present should be displayed.
What should you use to display the details at different levels?

A. Auto Filter

B. Applied Filter

C. Slicing

D. Bucket Filter

E. Rollups

Correct Answer: E

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Question 6

Which three tasks should you perform after deploying custom objects? (Choose three.)

A. creating system attributes

B. editing a user's profile to grant permissions to use the custom object workspace

C. adding the workspace to a user's navigation set

D. creating standard reports

E. defining relationships with other custom objects or standard objects

F. creating a workspace

Correct Answer: B,C,F

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Question 7

You want to create a report in which your customer can enter any date and generate all the incidents created on that date.
Which type of report and variable should you use?

A. Custom report with Predefined List variable

B. Standard report with Replacement Value variable

C. Custom report with AdHoc Value variable

D. Standard report with User Defined List variable

Correct Answer: C

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Question 8

You have created a new answer article for your customer but when you are trying to see that answer article on the Customer's Portal you find that it is not appearing.
Which two issues might be causing the problem? (Choose two.)

A. The answer article is not assigned to any staff member/staff agent.

B. There is no display position defined for the answer article.

C. The answer status is not set to public or custom status of status type "public".

D. There is no answer content added to the answer article.

E. The answer is not assigned to any product/category that is visible to a customer.

F. There is no search term added in the answer keyword list.

Correct Answer: C,E

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Oracle Knowledge Management 2021 Implementation Essentials (1Z0-1037-21) Free Practice Test