Oracle Field Service Cloud Service 2019 Implementation Essentials (1Z1-1003) Free Practice Test

Question 1

Your customer wants to configure an inner step message ("B") to send an email if a previous messa ("A") has Failed.
Which statement explains how this can be supported?

A. In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN sent.

B. In the Message Scenario screen's Next Steps tab of message B, add message A as the Next Message Step with the final status "Failed".

C. In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN failed.

D. In the Message Scenario screen's Next Steps tab of message A, add message B as the Next Message Step with the final status "Failed".

Correct Answer: C

Question 2

Which option correctly describes the Time Limit setting within a routing plan?

A. A recurrent routing plan will no longer run if the current time has exceeded the Time Limit configured for the plan.

B. A routing plan will be stopped once its runtime duration reaches the Time Limit.

C. No routing plans, assigned to a given bucket, will run if the current time has exceeded the Time Limit.

D. The Time Limit setting controls whether overtime is allowed for the routing plan.

Correct Answer: B

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Question 3

Which two Resource Type roles offer the ability for routing to assign activities?

A. Field Resource

B. Organization Unit

C. Tool

D. Bucket

E. Vehicle

Correct Answer: B,D

Question 4

While most field resources for a particular company should see the countdown that displays the estimated time remaining for an activity in Oracle Field Service Cloud (OFSC), their 'contractor resources' that only perform periodica work should NOT see it.
Which configuration supports the requirement to hide the countdown timer for those 'contractor resources' that do NOT need to see it when they are working on their assigned activities?

A. Set the visibility condition for the Activity Timer context to 'show* for the User Types that need it, but exclude the ones assigned to the 'contractor resources'.

B. Set the visibility condition for the Activity Timer context to 'hidden' for the 'contractor resources' assigned User Type.

C. Assign the 'contractor resources' to a User Type where the 'Display the remaining activity time' feature is disabled.

D. Assign the 'contractor resources' to a Resource Type where the 'Display the remaining activity time' feature is disabled.

Correct Answer: D

Question 5

A customer wants to change the information that displays in the Collaboration window when an activity is dragged into it.
What needs to be modified to ensure that the preferred activity properties appear?

A. the 'Identify activity by' context

B. the 'Activity details in chat' context

C. the 'Activities' context

D. the 'Activity hint' context

Correct Answer: D

Question 6

You want to create a new Activity Type.
Which three features are disabled when you select "Multi-day activity"?

A. calculate activity duration using statistics

B. enable "day before trigger"

C. support of time slots

D. support of links

E. enable "not started" trigger

F. support of preferred resources

Correct Answer: B,D,E

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Oracle Field Service Cloud Service 2019 Implementation Essentials (1Z1-1003) Free Practice Test