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Oracle Field Service Cloud Service 2019 Implementation Essentials (1Z0-1003) Free Practice Test

Question 1
A customer's 'Senior Administrator' user is responsible for periodically auditing the configuration changes that are made to their Oracle Field Service Cloud (OFSC) instance.
Which option fulfills that requirement?

Correct Answer: D
Question 2
Your customer requires that their engineers make courtesy calls 2-4 hours after they complete an installation to make sure that everything is working properly.
Two activities are created via integration but they need to be linked.
Identify the correct setup for the link template.

Correct Answer: C
Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).
Question 3
Which two statements are correct regarding Daily Extracts in Oracle Field Service Cloud (OFSC)?

Correct Answer: A,E
Question 4
Which two statements are correct regarding the characteristics of an SLA window?

Correct Answer: A,D
Question 5
A customer has a few back office workers that need to be able to move certain activities to field technicians regardless of whether those technicians have the corresponding work skills that the jobs require or not.
Which configuration option ensures that those workers have the ability to override potential work skill mismatches when moving activities to field technicians?

Correct Answer: A
Question 6
A utility company sees several 'New Connect' activities being added to the routing bucket throughout the day.
They want 'Meter Read' activities to potentially be removed from the technician's route so that the 'New Connect' activities can be assigned if the technician qualifies for the activity.
They enabled reoptimization in their routing plan and created a reoptimization filter targeting the 'Meter Read' activities.
What additional settings are required in the routing plan to meet the desired behavior?

Correct Answer: D
Question 7
Your customer does not want to manage work zone assignments for each individual technician resource because all technicians can work in the same areas without bias or preference.
Which two options fulfill that customer requirement?

Correct Answer: D,E
Question 8
You want to copy Thursday's Time Slot-Based quota to Friday.
On the Quota by Time Slot view, what is a valid way of setting the quota grid so Friday's Quota is 85% of Thursday's Quota?

Correct Answer: B
Question 9
Which statement is true regarding Travel Areas in OFSC?

Correct Answer: C
Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).
Question 10
A Company has a policy that "Gas Leak" and "Repair" Activity Types must be scheduled immediately to the nearest field resource.
In addition, the company needs to ensure that the system routes gas leaks with a higher priority than repairs.
What configuration must be used to support this requirement?

Correct Answer: D