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Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

1. Your customer has a requirement to store the total value of sales for each Contact andto produce reports that total sales for Contacts with specific characteristics. It is important to be able to record data to 2 decimal places. The maximum total will not exceed one million dollars. Select three options which will help you achieve this?

A) Add a custom object and a custom field for this object of a decimal type
B) Relate a custom object containing a custom field to the Contact object
C) Create a custom report to total the custom field for the Contact object and its related objects
D) Add a custom object and a custom field for this object of the integer type
E) Add a Custom Field to the standard Contact object of decimal type
F) Add a custom object and a custom field for this object of text type

2. A developer wants to check all the widgets that are present on the home page of the customer portal. Which steps must be followed to initiate Widget Inspector?

A) On the home page of the customer portal, press "Alt + I" to initiate Widget Inspector.
B) Use a WebDav tool to go into FileManager. Open the home.php file to check all the widget rn tags.
C) On the customer portal admin dashboard, click Widget Inspector to go to the customer portal and press
"Alt + I."
D) On the customer portal admin dashboard, go to Widget Info to find where the widget has been used on the customer portal pages.

3. Which API operation can be used to retrieve a list of all IncidentQueue labels and IDs configured on your Oracle B2C Service site?

A) GatValuesForNamedlDHierarchy
B) GatValuesForNamedID
C) QueryObjects
D) GetMetaData

4. What two benefits are gained by using Message Bases to control page content in Customer Portal?

A) less configuration
B) quicker initial page setup
C) one point of change for page content changes
D) Automatic Language Translation!
E) quicker site copies to different interfaces

5. You areimplementing the Syndicated ProactiveChat widget on an external page.
Custom JavaScript is used to display the widget's chat request dialog box based on custom logic not provided by the widget. How can you disable the ability for the widget's chat requestdialog box to display automatically?

A) Set the seconds attribute to o and call the offerchat o method on the widget's instance object to open the widget's chat request dialog box.
B) Set the timeout attribute to o and call the offerchato method on the widget's instance object to open the widget's chat request dialog box.
C) Set the seconds attribute to o and fire the moffersyndicatedchat event, passing in the ID of the widget's Instance object as an argument.
D) Set the timeout attribute to null and callthe global offerchat () method.

Solutions: