Last Updated: Jun 02, 2026
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1. A customer purchased a computer from a retail store six months ago.The hardware manufacturer
installed an OEM version of Windows 7 Home Premium on the computer before shipping the computer to the retail store.
The customer requires technical support to restore the operating system to its default settings.
You need to tell the customer which party is responsible for providing technical support.
Who should you tell the customer to contact?
A) Microsoft Support
B) the hardware manufacturer that preinstalled the operating system
C) Microsoft Services
D) the retail store where the client computer was purchased
2. A customer has 50 desktop computers. The computers run an OEM version of Windows 7 Professional.
The customer wants to purchase Microsoft Office 2010 for all of the computers and to deploy Office 2010
by using a single product key.
Which licensing program or programs should you recommend? (Choose all that apply.)
A) Open Value Company-wide
B) OEM
C) Microsoft Open Licensing
D) Open Value Subscription
E) Full Packaged Product (FPP)
3. A customer has 60 client computers that run Windows 7 Professional.
The customer expects to add more than 30 client computers that run Windows 7 Professional to the
network during the next 12 months.
The customer currently has a Linux server.
The customer wants to change the Linux server for a Windows server. The customer also plans to deploy
Microsoft SQL Server.
You need to recommend which software the customer must purchase. The solution must minimize costs.
What should you recommend? (Choose all that apply.)
A) SQL Server 2008 R2 Standard
B) Windows Small Business Server 2011 Premium Add-On (Windows SBS 2011 Premium Add-On)
C) Windows Small Business Server 2011 Standard (Windows SBS 2011 Standard)
D) Windows Small Business Server 2011 Essentials (Windows SBS 2011 Essentials)
E) Windows Server 2008 R2 Standard
4. A customer hires 50 employees.
The customer plans to purchase 50 portable computers that run Windows 7 Professional for the new employees.
The customer plans to deploy several line-of-business applications to the new employees by using
Remote Desktop Services (RDS).No more than 25 employees will access the RDS server simultaneously.
What is the minimum number of Client Access Licenses (CALs) the customer should purchase?
A) fifty Windows Server CALs and 50 Remote Desktop Services Client Access Licenses (RDS CALs)
B) fifty Windows Server CALs and 25 Remote Desktop Services Client Access Licenses (RDS CALs)
C) twenty-five Remote Desktop Services Client Access Licenses (RDS CALs)
D) seventy-five Windows Server CALs
5. A customer has 30 client computers.
All of the client computers have an OEM version of Windows 7 installed.
On one of the client computers , the customer upgrades the motherboard to a new motherboard that has a faster chipset.
You need to recommend a solution to ensure that the client computer is legally licensed.
The solute ion must minimize licensing costs.
What should you recommend?
A) Purchase a Full Packaged Product (FPP) version of Windows 7.
B) Purchase an Upgrade license of Windows 7 from a retail store.
C) Request a new product key from the Microsoft Activation Center.
D) Obtain a new OEM license of Windows 7 from the hardware vendor.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B,C,D | Question # 3 Answer: A,E | Question # 4 Answer: A | Question # 5 Answer: A |
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