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Microsoft MB-901 Exam Syllabus Topics:

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901

Topics of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates should apprehend the examination topics before they begin of preparation. because it'll extremely facilitate them in touch the core. Our MB-901 exam dumps will include the following topics:

1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• Integration across Dynamics 365 apps
• Integration with third-party apps
• Integration across Microsoft products
• Custom integrations in Dynamics 365

Describe Dynamics 365 cloud security

• Data ownership
• Industry standard certifications (GDPR, etc)
• SSO
• Data center access
• Data loss protection (DLP)
• Encryption
• Authentication

Understand the benefits of role based security

• Streamlined user experience

• App role-based security

• Azure features used by Dynamics 365

• Leveraging security roles

• PaaS

• Life Cycle Services (LCS)

• Out-of-the-box security roles Identify the business value of the Microsoft cloud

Understand the use of Power Platform in Dynamics 365

• Power BI
• AI Builder
• Common Data Service
• Power Automate
• Power Apps

Understand the benefits of the Common Data Model

• Consistency
• Interoperability
• Extensibility
• Analytics

Identify Dynamics 365 reporting capabilities

• Built in reporting
• Extensible reporting
• Role-based reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• Customer service insights
• Relationship insights
• Customer insights
• Sales insights
• Fraud protection
• Virtual agents

Leverage mixed reality

• Layouts
• Guides
• Remote assist

3. Understand Customer Engagement apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• Pipeline management
• Contact management
• LinkedIn Sales Navigator
• Customer requests and follow up
• Dynamics 365 sales automation

Understand the capabilities of Dynamics 365 Marketing

• Landing pages
• Event management
• Segmentation
• Surveys
• Lead generation and qualifications
• Customer journey
• Dynamics 365 for marketing

Understand the capabilities of Dynamics 365 Field Service

• Field Service Mobile
• Proactive customer service
• Service resource scheduling
• Connected Field Service
• Resource Scheduling Optimization (RSO)

Understand the capabilities of Dynamics 365 Customer Service

• Account management
• Case life cycle
• Knowledge articles
• Omni channel service

3. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• Accounts Receivable
• Global attributes
• Enterprise asset management
• Budgeting
• General Ledger
• End to end business processes
• Project accounting
• Real time cash flow visibility
• Accounts Payable

Understand the capabilities of Dynamics 365 Human Resources Core HR

• Employee self-service
• Personnel management
• Benefits management
• Employee development

Understand the capabilities of Dynamics 365 Business Central

• Supply chain
• Sales and service
• When to use Business Central vs other Dynamics 365 products
• Project management
• Budgeting
• Finance

Understand the capabilities of Dynamics 365 Supply Chain Management

• Procurement and sourcing
• Master planning
• Product information
• Manufacturing
• Warehouse management
• Project accounting
• Modernize operations

Understand the capabilities of Dynamics 365 Retail

• Mobile commerce
• Channel Management
• Point of Sale (POS)
• Retail capability