ITIL 4 Practitioner: Deployment Management (ITIL-4-Practitioner-Deployment-Management) Free Practice Test

Question 1

[Apply Deployment Management Processes]
What key output of the 'deployment model development and improvement' process can be used to trigger implementation of a newly updated deployment model?

A. Deployment review reports

B. Updated knowledge management articles

C. Change request

D. Lessons learned

Correct Answer: C

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Question 2

[Engage with Stakeholders and Suppliers]
Which is NOT an example of how an organization should work with suppliers to improve its deployment management practice?

A. Involving third parties in review and planning of the value streams that include deployment management

B. Carefully selecting suppliers of software tools for CI/CD pipeline

C. Developing and enforcing detailed and rigorous procedures for every interaction between suppliers and the organization

D. Considering dependencies on third parties when analyzing service value streams which include deployment management

Correct Answer: C

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Question 3

[Use Tools and Techniques for Deployment]
Which automation tools should be used to transport and install configuration items into a test environment?

A. Work planning and prioritization tools

B. Deployment tools

C. Service configuration management tools

D. Environment configuration and management tools

Correct Answer: B

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