IT Service Management Foundation based on ISO/IEC 20000 (EX0-115日本語版) (EX0-115日本語) Free Practice Test

Question 1

A. Option D

B. Option C

C. Option A

D. Option B

Correct Answer: A

Question 2

A. Option D

B. Option C

C. Option A

D. Option B

Correct Answer: B

Question 3

A. Option D

B. Option C

C. Option A

D. Option B

Correct Answer: B

Question 4

A. Option D

B. Option C

C. Option A

D. Option B

Correct Answer: A

Question 5

A. Option D

B. Option C

C. Option A

D. Option B

Correct Answer: C

Question 6

A. Option D

B. Option C

C. Option A

D. Option B

Correct Answer: B

Question 7

A. Option D

B. Option C

C. Option A

D. Option B

Correct Answer: C

Question 8

A. Service contracts

B. Underpinning contracts (UCs)

C. Service level agreements (SLAs)

D. Operational level agreements (OLAs)

Correct Answer: A

Question 9

A. Option D

B. Option C

C. Option A

D. Option B

Correct Answer: B

Question 10

A. Security Management

B. Service Desk

C. Release Management

D. Change Management

Correct Answer: C

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EXIN IT Service Management Foundation based on ISO/IEC 20000 (EX0-115日本語版) (EX0-115日本語) Free Practice Test