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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. A web shop owner used Google Analytics to gather information about her users. She found out that most users take about five minutes to place an order. Is the usability of the website good or bad?

A) That depends on the context of use as users may have different expectations
B) The usability of the website is good - five minutes is a fair amount of time
C) That depends on the accessibility of the website
D) The usability of the website is bad - five minutes is way too long

2. You are asked to evaluate the usability of a software application for a law firm. Due to time and budget constraints, it is not possible to include users in the evaluation process.
Which of the following is a valid approach for evaluating the usability in this case?

A) Usability testing
B) Accessibility Evaluation
C) User surveys
D) Usability Review

3. Which of the following are advantages of using a usability lab?
i. The context is natural
ii. Test sessions are easy to observe
iii. Inexpensive setup
iv. Similar conditions for all sessions
v. Easy recording of sessions

A) i, ii & v are true, iii & iv are false
B) iii, iv & v are true, i & ii are false
C) ii, iv & v are true, i & iii are false
D) ii & iv are true, i, iii & v are false

4. Which of the following is the highest WCAG conformance level, promising the most accessible content?

A) Triple A (AAA)
B) Single A (A)
C) Quadruple A (AAAA)
D) Double A (AA)

Solutions: