Implementing Cisco Collaboration Devices (CICD) (210-060) Free Practice Test

Question 1

Which two actions can be selected with the Bulk Administration Tool in Cisco Unity Connection?
(Choose two.)

A. Import

B. Purge

C. Create

D. Migrate

E. Delete

Correct Answer: C,E

Question 2

Which default user account is created by Cisco Unity Connection without a voice mailbox?

A. technician

B. administrator

C. operator

D. undeliverable messages

Correct Answer: B

Question 3

Which two configuration options are used to populate users in Cisco Unified Communications Manager? (Choose two.)

A. system > LDAP > LDAP directory

B. system > enterprise parameters

C. system > LDAP > LDAP system > LDAP synchronization

D. user management > credential policy default

E. system > LDAP > LDAP System

Correct Answer: A,E

Question 4

Between which two locations does RTP-NTE DTMF MTP Passthrough pass DTMF tones transparently?
(Choose two.)

A. SIP endpoints that require transcoding.

B. SIP endpoint that require transcending.

C. SCCP endpoint that require the RSVP agent feature

D. analog endpoint that require RSVP agent feature.

E. SCCP endpoints that require transcoding

Correct Answer: A,C

Question 5

Which three characteristics are associated with voice? (Choose three.)

A. Drop insensitive

B. Benign or greedy

C. Delay Sensitive

D. TCP retransmits

E. Benign

F. UDP priority

G. Greedy

Correct Answer: C,E,F

Question 6

User can complaining of a loud when on calls using their IP phones. What is a cause of this issue?

A. Static interface

B. Network Congestion

C. Feed between the phone speaker and microphone

D. Excessive packet loss

Correct Answer: B

Question 7

Which options are two on-premise components of Cisco IM & Presence? (Choose two.)

A. Cisco Unified Contact Center Enterprise

B. Cisco Quality Management

C. Cisco Unified Contact Center Express

D. Cisco Unified Communication Manager

E. Cisco Unity Connection

Correct Answer: D,E

Question 8

A voicemail user reports that he cannot access Cisco Unity Connection from the IP phone message button.
Which option must you perform to resolve the problem?

A. In Cisco Unified Connection, navigate to User > User to confirm that the user web password is correct.

B. In Cisco Unified Communications Manager, navigate to User Management > End User to confirm that the user has the correct voicemail profile.

C. In Cisco Unified Communications Manager, navigate to Device > Phone to confirm that the directory number has the correct voicemail profile.

D. In Cisco Unified Communications Manager, navigate to Advanced Features > Voicemail to confirm that the user has the correct voicemail profile.

E. In Cisco Unified Communications Manager, navigate to Device > Phone to confirm that device has the correct voicemail profile.

Correct Answer: C

Question 9

A manager is generating bill reports for a particular user. Which navigation sequence must be used for this task?

A. Bills > Individual

B. User Reports > Bills > Department

C. Bills > Department

D. User Reports > Bills > Individual

Correct Answer: A

Question 10

A user on your network cannot receive voicemail messages in his email inbox Which do you perform to help resolve this issue?

A. Reset the user file server location

B. Reset the user DIN ID and reboot the ephone

C. Reset the user permissions in Cisco Unified Communications Manager

D. Go to Edit user Basics> Message Actions and set the Relay Address

Correct Answer: D

Question 11

Cisco Unified Communications Manager backup servers use which protocol to transfer files?

A. NDMP

B. TFTP

C. SSH

D. SFTP

Correct Answer: D

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Question 12

A Cisco Unified Communications administrator wants to implement Cisco IM and Presence for the company.
If it is installed in IM-only user mode, which three services are supported for users?
(Choose three.)

A. Microsoft Lync support

B. third-party XMPP client support

C. instant messaging support

D. video calls support

E. Microsoft Office Communicator support

F. presence support

Correct Answer: B,C,F

Question 13

An engineer receives a report that Cisco Unified Communications Manager is not responding. The engineer does to use RTMT to check error. Which menu path should the engineer follow to install RTMT?

A. System Settings > Plugins > RTMT

B. Application > Plugins > RTMT

C. Unified Communications Serviceability > Downloads > RTMT

D. System > Plugins > RTMT

Correct Answer: B

Question 14

Which options are two on-premise components of Cisco Unified Presence? (Choose two.)

A. Cisco Unified Contact Center Enterprise

B. Cisco Quality Management

C. Cisco Unified Contact Center Express

D. Cisco Unified Communication Manager

E. Cisco WebEx

Correct Answer: D,E

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Cisco Implementing Cisco Collaboration Devices (CICD) (210-060) Free Practice Test