IBM Sterling Order Management V9.2, Solution Design (C2050-241) Free Practice Test
Question 1
A customer placed an order through the web, and calls the Customer Service Representative (CSR) to locate the nearest store for order pickup. The CSR navigates to "Alternate store pickup location search" in Sterling Call Center and updates the customer with the inventory availability and store details. Which two APIs are called from Sterling Call Center?
Correct Answer: A,B
Question 2
A business needs to charge the positive invoice instead of the negative invoice to be consolidated, but wishes to keep the overall positive versus negative invoices separately.
For the sales order, the invoices generated are:
$ 100
$ 50
$ -45
$ -50
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Using the following two rules, what configuration is needed in Financial Rules to get the invoice charges as $ 150, and $ 95?
For the sales order, the invoices generated are:
$ 100
$ 50
$ -45
$ -50
----
Using the following two rules, what configuration is needed in Financial Rules to get the invoice charges as $ 150, and $ 95?
Correct Answer: B
Question 3
There are four nodes defined in Sterling Order Management, with the following distances from the ship-to address within a Distribution Group: Node1 - 30 miles Node2 - 40 miles Node3 - 60 miles Node4 - 75 miles All these have the resource capacity to deliver and install a product. While sourcing the order, the business wants the application to first consider the nodes within a 60 mile radius. If no resource capacity is found, it should then consider all the nodes in the Distribution Group regardless of the distance. How can this requirement be configured in the Sterling Distributed Order Management system?
Correct Answer: C
Question 4
Payment type charge sequence is configured as follows:
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Credit Card Sequence: 2 Gift Card Sequence: 1 Loyalty Card Sequence: 0
All tenders require authorization and charge. An order totaling $120 is created with three payment methods with the following maximum charge limits and sequences passed:
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Credit Card: Max Charge $100 - Sequence 2 Loyalty Card: Max Charge $10 - Sequence 1 Gift Card: Max Charge $ 20 - Sequence 0
What is the sequence in which authorization requests are created, and in what amounts?
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Credit Card Sequence: 2 Gift Card Sequence: 1 Loyalty Card Sequence: 0
All tenders require authorization and charge. An order totaling $120 is created with three payment methods with the following maximum charge limits and sequences passed:
---
Credit Card: Max Charge $100 - Sequence 2 Loyalty Card: Max Charge $10 - Sequence 1 Gift Card: Max Charge $ 20 - Sequence 0
What is the sequence in which authorization requests are created, and in what amounts?
Correct Answer: B
Question 5
In the current IBM Sterling Selling and Fulfillment implementation, there are new tables defined by the implementation team that contain configuration data, and this data needs to be migrated across many environments. In order to migrate the data using the Configuration Deployment Tool (CDT), a solution designer should add the new table list in which of the following files?
Correct Answer: B
Question 6
Which of the following Sterling Call Center business requirements CANNOT be implemented using the out of the box application?
Correct Answer: A