IBM Software Subscription & Support Sales Mastery Test v1 (M9560-231) Free Practice Test

Question 1

How does a new user know they have been given authorization to access their company's
Passport Advantage Online site?

A. There is no way to knowjust keep trying.

B. The Primary Contact needs to call the user.

C. The IBM system sends an email and instructions to the user.

D. An IBM Renewal Rep leaves you a voicemail message.

Correct Answer: C

Question 2

How does a client authorize "Full View Access" to their renewal quote?

A. Client must send an email to their IBM Renewal Rep containing their authorization request.

B. The Reseller contacts their VAD with the request.

C. Client can contact their Reseller.

D. There is no such thing as "Full View Access".

Correct Answer: A

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