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IBM Mobile Customer Engagement Sales Mastery Test v1 (M8010-713) Free Practice Test

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Total 30 questions

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Question 1

Which of the following features makes it easy for IBM Xtifyto integrate with CRM by helping aggregate data across various channels?

A. XID

B. XRD

C. XCD

D. XPI

Correct Answer: A

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Question 2

Which of the following is an example of a narrowcast message?

A. "Your order is out for delivery."

B. "Stop in and finish your summer shopping with Fashion Finds from $5!"

C. "Update to the newest version of the app for latest updates."

D. "Free shipping now through until Thursday 10/24/2014."

Correct Answer: B

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Question 3

User-level response data is available in which of the following ways?

A. Real-time

B. Batch-mode

C. User-level response data is not available.

D. Batch-mode and real-time.

Correct Answer: B

Page: 1 / 10
Total 30 questions

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