IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 (00M-238) Free Practice Test

Question 1

WebSphere Commerce helps businesses to deliver and manage brand experience across which of the following channels and touchpoints?

A. Any B2C touchpoint, excluding B2B.

B. Web, mobile, call center, in-store, and extended channels such as social networks.

C. Web only.

D. WebSphere Commerce does not manage the customer experience.

Correct Answer: B

Question 2

IBM Sterling CPQ has customers in many different verticals. Which combination of verticals reflects most accurately, the CPQ customers?

A. Communication/Media/Entertainment/ LifeScience, High Tech, Pharma, Consumer.

B. LifeScience, Manufacturing, Construction, Communication/Media/Entertainment/ Consumer.

C. Manufacturing, HighTech, Communication/Media/Entertainment/ LifeScience, Consumer.

D. Manufacturing, High Tech,Communication/Media/Entertainment, LifeScience, and Education.

Correct Answer: D

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Question 3

In what phase of the Smarter Commerce lifecycle does IBM Sterling Configure Price Quote (CPQ) solution fit into?

A. Servicing customer needs across multiple channels.

B. Selling and fulfillment across channels.

C. Sourcing and procurement of goods and services.

D. Personalization and marketing across all channels.

Correct Answer: B

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Question 4

What are approval rules?

A. Rules that determine who has to approve next.

B. Rules that if triggered approve discounts given on a quote.

C. Rules that are programmed into the system to facilitate approval workflow.

D. Rules that determine if an approval is necessary for a quote.

Correct Answer: D

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