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IBM Case Manager V5.0 Sample Questions:

1. When using FileNet Deployment Manager to copy a solution from a design environment to a production environment, the copy is performed from what source to what destination?

A) From development target object store to production design object store
B) From development design object store to production target object store
C) From development target object store to production target object store
D) From development design object store to production design object store

2. How does IBM Case Manager provide a framework for handling business exceptions?

A) Well defined process are expressed by process fragments defined for tasks within the case, and IBM Case Manager is used to define the set of tools used by case workers to manage exceptions
B) When designing a Task, you must use the P8 Process Designer to define any exception handling by customizing the malfunction submap of the process definition
C) When a process fragment requires exception handling by case workers, the Task raises an event that must be specified as a pre-condition into another task that will provide an explicit exception handling implementation
D) The structured part of the business process must be implemented using a BPM tool such as IBM BPM which will call IBM Case Manager services to provide case management capabilities for exception handling

3. What does this command accomplish: "configmgr_cl execute -task deploycaseclient -profile myprofile [-silent] [-force]"?

A) Sets the deployment scope for a high availability Case Manager Client deployment
B) Deploys the Case Manager API application
C) Creates the Case Manager Client profile for the production domain by using the command line
D) Deploys the Case Manager Client application to the production domain by using the command line

4. Which insurance company's business scenario or challenge is a prime candidate for IBM Case Manager?

A) A customer requests an address change as well as a billing cycle change. The customer wants to transition from bi-annual billing to monthly billing
B) A customer requests a last name change. This means a pre-determined list of systems containing account information need to be updated with the new last
C) A customer requests a new home content policy to be added to existing policies. Content descriptions, estimations, deductible options are evaluated
D) A customer requests written details of the policy and additional product descriptions

5. Which of the following represents a case in Content Engine?

A) A custom object filed by year, month, date, time
B) A folder object filed by year, month, date, time
C) A folder object filed in a case type folder
D) A custom object filed in a case type folder

Solutions: