Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 (C2010-591) Free Practice Test

Question 1

A customer is planning to implement an asset management process including license management. As a part of the solution, discovery of installed software is planned for the server environment, including but not limited to IBM sub-capacity licensing discovery on VMware. The discovered data should be transferred to IBM SmartCloud Control Desk using IBM Tivoli Integration Composer with a predefined integration adapter.
Which product can be used as discovery engine in this scenario?

A. IBM Tivoli Endpoint Manager for Software Use Analysis

B. IBM License Metric Tool

C. IBM Tivoli Application Dependency Discovery Manager

D. IBM Tivoli Asset Discovery for Distributed

Correct Answer: D

Question 2

Which solution can help reduce cost and minimize service disruptions through automated service request handling efficient change management, and optimized asset lifecycle management across IT and enterprise domains?

A. A proactive service level agreement modeling and enforcement solution.

B. An integrated accounting and procurement solution.

C. An automated, self-service catalog for requesting end-to-end service provisioning.

D. A comprehensive IT asset and service management solution.

Correct Answer: D

Question 3

A customer requires a solution which can capture, integrate, and maintain technical and financial information about IT components throughout the lifecycle - from planning and procurement, to deployment and maintenance, through end of life and disposal. Which solution is appropriate for this requirement?

A. Asset Management for IT

B. Service Request Management

C. Change and Configuration Database Management

D. Capacity Management for IT

Correct Answer: A

Question 4

What are three types of changes in the Changes application? (Choose three.)

A. Planned Change

B. Emergency Change

C. Critical Change

D. Normal Change

E. Scheduled Change

F. Standard Change

Correct Answer: B,D,F

Question 5

The IBM SrnartCloud Control Desk is based on a common platform, the Tivoli Process Automation Engine (TPAE). What two capabilities does TPAE provide? (Choose two.)

A. A common user interface and GUI editor.

B. Compliance support through e-Signature and e-Audit.

C. An incident handling capability.

D. A service catalog for publishing self-help services to end users.

E. A scanning tool for identifying deployed IT infrastructure components

Correct Answer: A,B

Question 6

Which statement most accurately describes functionality provided by IBM SmartCloud Control Desk?

A. It monitors, measures, and reports discrete resources within an IT environment to ensure optimal and committed performance levels.

B. It provides services for the storing, categorization, searching, and correlation of data about client accounts, solutions, contracts, revenue, organizations, and products.

C. It provides remote control functions that allow administrators/engineers to connect to and remotely operate client devices and servers such as hardware and software-based technologies that enable console access, remote KVM, and power management necessary to support a lights out data center environment.

D. It provides forecasting, tracking, and planning of labor and skills involved in IT processes across a global enterprise.

Correct Answer: D

Question 7

Which statement describes IT processes?

A. Interrelated activities carried out to create value for customers or stakeholders

B. Activities designed to make delivering IT services more effective and efficient.

C. Capabilities that reduce IT costs.

D. The people and the tools they use to carry out activities.

Correct Answer: A

Question 8

A customer is planning to migrate from a competitive solution to IBM SmartCloud Control Desk. The existing solution uses four servers with eight cores x86-64 and 16 GB RAM each. Two of them are running Windows Server 2008 32-bit and two are running Red Hat Enterprise Linux 64bit. The customer would like to reuse the servers for IBM SmartCloud Control Desk.
Which statement is true?

A. The customer can reuse the hardware; but for IBM SmartCloud Control Desk all servers must have the same OS type.

B. The customer can reuse the hardware; but Red Hat Enterprise Linux 64-bit is not supported by IBM SmartCloud Control Desk

C. The customer cannot reuse the servers; the hardware specification does not match the minimal requirements of IBM SmartCloud Control Desk.

D. The customer can reuse the servers; but Windows Server 2008 32-bit is not suitable for database nodes if large buffer pools are required.

Correct Answer: D

Question 9

Which solution ensures data accuracy through a complete audit and remediation processes out-ofthe-box?

A. IBM Compliance and Release Management

B. IBM Change and Configuration Management Database

C. IBM Remediation and Precision Manager

D. IBM Data Integrity and Audit Manager

Correct Answer: B

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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 (C2010-591) Free Practice Test