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CompTIA A+ Recertification Exam for Continuing Education Sample Questions:

1. A technician is working on a server with high latency on the mapped network drive. Upon entry into the server room, the technician suspects an issue with one of the drives in the array. Which of the following would the technician do to resolve the problem?

A) Replace the RAID controller.
B) Reseat the drive cable in the array.
C) Reinstall the RAID drivers.
D) Replace the faulty drive in the array.

2. A technician is responsible for setting up laptops in a room for a small conference. The laptops need to communicate with each other as well as a workstation in the room. The workstation has a wireless expansion card. A switch is not available for the laptops and they cannot access the corporate network. Which of the following does the technician need to implement?

A) Bluetooth network
B) USB network
C) Adhoc network
D) Serial network

3. A technician is troubleshooting a PC with multiple volumes. To verify which are active and assigned drive letters, the technician should use the LIST function of which of the following commands?

A) chkdsk
B) extract
C) diskpart
D) bootrec

4. A customer with a PC has requested assistance setting up Windows 7 parental controls within the web browser. The customer would like to limit how much time a child can spend on a particular website. Which of the following tabs under Internet Options will allow the user to create those settings?

A) Content
B) Advanced
C) Privacy
D) Security

5. A customer is experiencing issues with email and calls the help desk. The technician determines it would help clarify the issue if the customer agrees to share their desktop.
Prior to establishing a Remote Desktop Assistance connection with a customer, a technician should ask the customer to:

A) take steps to reproduce the error.
B) capture a screen-shot of the error message.
C) close any items of a personal nature.
D) reboot the computer and log back in.

Solutions: