CompTIA A+ Certification Exam: Core 2 (220-1102 Deutsch Version) (220-1102 Deutsch) Free Practice Test
Question 1
Ein BSOD erscheint auf dem Workstation-Monitor eines Benutzers. Der Benutzer drückt sofort den Netzschalter, um den PC herunterzufahren, in der Hoffnung, das Problem zu beheben. Der Benutzer startet dann den PC neu und der BSOD erscheint erneut, sodass der Benutzer den Helpdesk kontaktiert. Welche der folgenden Methoden sollte der Techniker verwenden, um die Ursache zu ermitteln?
Correct Answer: A
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Question 2
Eine Führungskraft hat Sie über den Helpdesk-Chat-Support wegen eines Problems mit einem Mobilgerät kontaktiert.
Unterstützen Sie die Führungskraft bei der Lösung des Problems.
Welche der folgenden Aufgaben sollten als NÄCHSTES ausgeführt werden?
Unterstützen Sie die Führungskraft bei der Lösung des Problems.
Welche der folgenden Aufgaben sollten als NÄCHSTES ausgeführt werden?
Correct Answer: A
Question 3
Welche der folgenden Leistungen bietet MFA?
Correct Answer: A
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Question 4
Ein Benutzer versucht, zusätzliche Software zu installieren und erhält eine UAC-Eingabeaufforderung. Welche der folgenden Möglichkeiten ist die BESTE Lösung für dieses Problem?
Correct Answer: C
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Question 5
Ein Techniker glaubt, dass ein Computer im Netzwerk mit Malware infiziert ist. Der Techniker versucht mehrmals, ein Tool zum Entfernen von Malware zu verwenden, aber das Problem besteht weiterhin. Was sollte der Techniker als Nächstes tun?
Correct Answer: A
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Question 6
Ein Techniker möchte Speicherlaufwerke sicher entsorgen. Welche der folgenden Methoden ist die beste, um Daten auf SSDs zu entfernen?
Correct Answer: A
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Question 7
Ein Benutzer berichtete, dass sich der Bildschirm eines Laptops sehr schnell ausschaltet, nachdem er für einige Momente verschlammt ist, und dass er auch sehr dunkel ist, wenn er nicht an eine Steckdose angeschlossen ist. Alles andere scheint normal zu funktionieren. Welche der folgenden Windows-Einstellungen sollten konfiguriert werden?
Correct Answer: D
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Question 8
Ein Hausbesitzer ist kürzlich umgezogen und benötigt einen neuen Router, damit der neue ISP ordnungsgemäß funktioniert. Der Internetdienst wurde installiert und als funktionsfähig bestätigt. Welchen der folgenden Schritte sollte der Hausbesitzer als ERSTEN Schritt nach der Installation aller relevanten Kabel und Hardware unternehmen?
Correct Answer: B
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Question 9
SIMULATION
Als Unternehmenstechniker werden Sie gebeten, mehrere verdächtige E-Mail-Nachrichten auf dem Computer eines Kunden zu bewerten.
Die Unternehmenspolitik verlangt Folgendes:
* Alle Phishing-Versuche müssen gemeldet werden.
* Zukünftige Spam-E-Mails an Benutzer müssen verhindert werden.
ANWEISUNGEN
Überprüfen Sie jede E-Mail und führen Sie innerhalb der E-Mail Folgendes aus:
* Klassifizieren Sie die E-Mails
* Identifizieren Sie gegebenenfalls verdächtige Elemente in jeder E-Mail
* Wählen Sie die entsprechende Auflösung
Als Unternehmenstechniker werden Sie gebeten, mehrere verdächtige E-Mail-Nachrichten auf dem Computer eines Kunden zu bewerten.
Die Unternehmenspolitik verlangt Folgendes:
* Alle Phishing-Versuche müssen gemeldet werden.
* Zukünftige Spam-E-Mails an Benutzer müssen verhindert werden.
ANWEISUNGEN
Überprüfen Sie jede E-Mail und führen Sie innerhalb der E-Mail Folgendes aus:
* Klassifizieren Sie die E-Mails
* Identifizieren Sie gegebenenfalls verdächtige Elemente in jeder E-Mail
* Wählen Sie die entsprechende Auflösung
Correct Answer:
Report email to Information Security. The user should not click on the link, reply to the email, or provide any personal or account information.
The user should forward the email to the Information Security team or use a professional email form to report the phishing attempt.
The user should also delete the email from their inbox and trash folder.
The suspicious items to select are:
b) From address
d) Hyperlinks
These items indicate that the email is not from a legitimate source and that the link is potentially malicious.
The other items are not suspicious in this case, as the to address is the user's own email and there are no attachments.
Classification: b) Spam
This email is a spam email, as it is an unsolicited and unwanted message that tries to persuade the user to participate in a survey and claim a reward. Some suspicious items in this email are:
The email offers a free wireless headphone as an incentive, which is too good to be true.
The email does not provide any details about the survey company, such as its name, address, or contact information.
The email contains an external survey link, which may lead to a malicious or fraudulent website.
The email does not have an unsubscribe option, which is required by law for commercial emails.
The appropriate resolution for this email is C. Unsubscribe. The user should look for an unsubscribe link or button at the bottom of the email and follow the instructions to opt out of receiving future emails from the sender. The user should also mark the email as spam or junk in their email client, which will help filter out similar emails in the future. The user should not click on the survey link, reply to the email, or provide any personal or financial information.
Classification: c) Legitimate
This email is a legitimate email, as it is from a trusted source and has a valid purpose. There are no suspicious items in this email, as the from address, the to address, the attachment, and the email body are all consistent and relevant. The appropriate resolution for this email is B. Perform no additional actions. The user can open the attachment and review the orientation material as instructed. The user does not need to report, unsubscribe, or delete this email.
Classification: a) Phishing
This email is a phishing attempt, as it tries to deceive the user into downloading and running a malicious attachment that could compromise their system or data. Some suspicious items in this email are:
The email has a generic greeting and does not address the user by name or username.
The email has an urgent tone and claims that a security patch needs to be installed immediately.
The email has an attachment named "patch1.exe", which is an executable file that could contain malware or ransomware.
The email does not match the official format or domain of CompTIA Information Security.
The appropriate resolution for this email is A. Report email to Information Security. The user should not open the attachment, reply to the email, or provide any personal or account information. The user should forward the email to the Information Security team or use a professional email form to report the phishing attempt. The user should also delete the email from their inbox and trash folder.
Classification: c) Legitimate
This email is a legitimate email, as it is from a trusted source and has a valid purpose. There are no suspicious items in this email, as the from address, the to address, and the email body are all consistent and relevant. The appropriate resolution for this email is B. Perform no additional actions. The user can reply to the email and thank the sender for the interview opportunity. The user does not need to report, unsubscribe, or delete this email.
Classification: a) Phishing
This email is a phishing attempt, as it tries to trick the user into clicking on a malicious link that could compromise their account or personal information. Some suspicious items in this email are:
The email has a generic greeting and does not address the user by name.
The email has spelling errors, such as "unusal" and "Locaked".
The email uses a sense of urgency and fear to pressure the user into clicking on the link.
The email does not match the official format or domain of the IT Help Desk at CompTIA.
The email has two black bat icons, which are not related to CompTIA or IT support.
The appropriate resolution for this email is
The user should forward the email to the Information Security team or use a professional email form to report the phishing attempt.
The user should also delete the email from their inbox and trash folder.
The suspicious items to select are:
b) From address
d) Hyperlinks
These items indicate that the email is not from a legitimate source and that the link is potentially malicious.
The other items are not suspicious in this case, as the to address is the user's own email and there are no attachments.
Classification: b) Spam
This email is a spam email, as it is an unsolicited and unwanted message that tries to persuade the user to participate in a survey and claim a reward. Some suspicious items in this email are:
The email offers a free wireless headphone as an incentive, which is too good to be true.
The email does not provide any details about the survey company, such as its name, address, or contact information.
The email contains an external survey link, which may lead to a malicious or fraudulent website.
The email does not have an unsubscribe option, which is required by law for commercial emails.
The appropriate resolution for this email is C. Unsubscribe. The user should look for an unsubscribe link or button at the bottom of the email and follow the instructions to opt out of receiving future emails from the sender. The user should also mark the email as spam or junk in their email client, which will help filter out similar emails in the future. The user should not click on the survey link, reply to the email, or provide any personal or financial information.
Classification: c) Legitimate
This email is a legitimate email, as it is from a trusted source and has a valid purpose. There are no suspicious items in this email, as the from address, the to address, the attachment, and the email body are all consistent and relevant. The appropriate resolution for this email is B. Perform no additional actions. The user can open the attachment and review the orientation material as instructed. The user does not need to report, unsubscribe, or delete this email.
Classification: a) Phishing
This email is a phishing attempt, as it tries to deceive the user into downloading and running a malicious attachment that could compromise their system or data. Some suspicious items in this email are:
The email has a generic greeting and does not address the user by name or username.
The email has an urgent tone and claims that a security patch needs to be installed immediately.
The email has an attachment named "patch1.exe", which is an executable file that could contain malware or ransomware.
The email does not match the official format or domain of CompTIA Information Security.
The appropriate resolution for this email is A. Report email to Information Security. The user should not open the attachment, reply to the email, or provide any personal or account information. The user should forward the email to the Information Security team or use a professional email form to report the phishing attempt. The user should also delete the email from their inbox and trash folder.
Classification: c) Legitimate
This email is a legitimate email, as it is from a trusted source and has a valid purpose. There are no suspicious items in this email, as the from address, the to address, and the email body are all consistent and relevant. The appropriate resolution for this email is B. Perform no additional actions. The user can reply to the email and thank the sender for the interview opportunity. The user does not need to report, unsubscribe, or delete this email.
Classification: a) Phishing
This email is a phishing attempt, as it tries to trick the user into clicking on a malicious link that could compromise their account or personal information. Some suspicious items in this email are:
The email has a generic greeting and does not address the user by name.
The email has spelling errors, such as "unusal" and "Locaked".
The email uses a sense of urgency and fear to pressure the user into clicking on the link.
The email does not match the official format or domain of the IT Help Desk at CompTIA.
The email has two black bat icons, which are not related to CompTIA or IT support.
The appropriate resolution for this email is
Question 10
Ein Techniker richtet in einem kleinen, überfüllten Büro ein drahtloses Netzwerk ein und möchte den WLAN-Zugriff minimieren. Welche der folgenden Sicherheitseinstellungen sollte der Techniker aktivieren?
Correct Answer: D
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Question 11
Ein Systemadministrator stellt fest, dass ein Server im Firmennetzwerk eine extrem hohe CPU-Auslastung aufweist. Bei näherer Betrachtung stellt der Administrator fest, dass der Server ständig mit einer IP-Adresse kommuniziert, die auf ein Unternehmen zurückgeführt werden kann, das digitale Währungen für die Lösung von Hash-Algorithmen vergibt. Welche der folgenden Maßnahmen wurde am wahrscheinlichsten zur Gefährdung des Servers verwendet?
Correct Answer: D
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Question 12
Ein großes Unternehmen wählt ein neues Windows-Betriebssystem aus und muss sicherstellen, dass es über integrierte Verschlüsselung und Endgeräteschutz verfügt. Welche der folgenden Windows-Versionen wird am wahrscheinlichsten ausgewählt?
Correct Answer: C
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