CompTIA A+ Certification Exam (902) (220-902) Free Practice Test
Question 1
A customer reports that a smartphone is experiencing a very short battery life. The user has been using this phone for a short time and has installed several apps recently. Which of the following might be the cause of the issue?
Correct Answer: C
Question 2
Which of the following Linux commands is used to configure an Ethernet address?
Correct Answer: B
Question 3
A technician is configuring settings on a Windows PC and wants to temporarily disable the UAC prompt.
Which of the following Control Panel options would allow the technician to accomplish this task?
Which of the following Control Panel options would allow the technician to accomplish this task?
Correct Answer: B
Question 4
A new virus has been spreading via USB flash drives when they are plugged in. An administrator has been tasked with securing the workstations. Which of the following should be done FIRST?
Correct Answer: B
Question 5
A technician has received a call from a user who opened an application and was presented with an error message stating the application has failed to load properly and will now close. The user has rebooted the PC several times and keeps getting the same message. The user has administrative rights on the local machine.
Which of the following tools should be used to resolve this issue QUICKLY?
Which of the following tools should be used to resolve this issue QUICKLY?
Correct Answer: A
Question 6
A user is receiving unwanted emails when attachments, many of which contain unwanted solicitations. The user's PC was recently infected with malware. A technician scans and cleans the computer, and verifies the infection is no longer present. The technician also inspects the header records of many of the email attachments and verifies they are from valid senders.
Which of the following actions should the technician recommend to the user?
Which of the following actions should the technician recommend to the user?
Correct Answer: B
Question 7
Ann, a user, reports that a website the company uses for time and attendance is not performing properly. The technician goes to Ann's computer and troubleshoots the issue. Ann can log into the website and sees her information on the main page. When Ann clicks on a link, to request time off, nothing happens. The technician looks at another user's computer and has the user do all the same steps. The technician notices that when the other user clicks on the same link, another window opens with the page requested. The technician goes back to Ann with the issue and checks some settings.
Which of the following is MOST likely causing the issue?
Which of the following is MOST likely causing the issue?
Correct Answer: B
Question 8
A network administrator needs to connect to resources from an offsite location while ensuring the traffic is protected. Which of the following should the administrator use to gain access to the secure network?
Correct Answer: A
Question 9
A technician receives a helpdesk ticket about an employee having a problem sending text messages with a company Android smartphone. It has been determined that it is not a carrier issue. Which of the following should the technician perform FIRST?
Correct Answer: C
Question 10
A technician is performing a clean install of Windows on a new hard drive from a factory DVD, but the computer does not recognize the optical disc. A "non-system disk or disk error" is observed. Which of the following should the technician do FIRST?
Correct Answer: D
Question 11
By default, which of the following permissions will take precedence over any other assigned permission on a mapped network drive?
Correct Answer: B
Question 12
A user needs their email set up on their iOS device. The email needs to synchronize all changes made with the server and the PC. Which of the following would the technician use to accomplish this?
Correct Answer: B