Cisco Contact Center Enterprise Implementation and Troubleshooting (500-444) Free Practice Test

Question 1

What will the caller hear if Cisco Unified ICM sends back a label of 91919191?

A. Audio

B. an error message

C. Ringing

D. MoH

Correct Answer: C

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 2

What are two considerations for PCCE 2K installation? (Choose two.)

A. run Domain Manager tool, add root, facility, and instance

B. needs ICM/CCE software installed on all ICM/CCE servers

C. add PGs via PG setup after installing the software

D. run Websetup after installing the software

E. add Router Logger after installing software

Correct Answer: C,D

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 3

What are two roles of a Certificate Authority (CA) in a trusted third-party CA certificate? (Choose two.)

A. to provide validation of certificate requests

B. to provide domain validation certificate

C. to issue a CA signed Identity certificates

D. to generate a new Certificate Signing Request (CSR)

E. to import the root CA certificate to each component

Correct Answer: A,C

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 4

Which powerful tool supports Element Grouping, Time of Day routing, and Call Admission Control?

A. CUBE

B. CUCM

C. VGW

D. CUSP

Correct Answer: A

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 5

Where are external voice DNs sourced from in a CCE Dial Plan?

A. CUBE

B. CVP

C. CUCM

D. VGW

Correct Answer: C

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 6

Which CLI command manages the Java Keystore Certificate in Windows CCE servers?

A. System CLI

B. OPENSSL

C. Keytool

D. PROCMON

Correct Answer: C

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

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Cisco Contact Center Enterprise Implementation and Troubleshooting (500-444) Free Practice Test