Certified Product Support Specialist - SAP Commerce Cloud (E_C4HYCP_12) Free Practice Test

Question 1

You see the following entry in the thread dumps while analyzing a system's performance:ajp-8019- 43" nid=183 state=WAITING - waiting on <0x515a41f6> (a org.apache.tomcat.util.net.JIoEndpoint$Worker) - locked <0x515a41f6> (a org.apache.tomcat.util.net.JioEndpoint$Worker)at java.lang.Object.wait(Native Method)at java.lang.Object.wait(Object.java :485)at org.apache.tomcat.util.net.JioEndpoint$Worker.await(JioEndpoint.java :471)at org.apache.tomcat.util.net.JioEndpoint$Worker.run(JioEndpoint.java :497)at java.lang.Thread.run(Thread.java:662)Locked synchronizers: count = 0 How do you interpret this thread dump?

A. The system is about to crash because the thread is blocked and cannot perform its job.

B. The Tomcat AJP parameter maxThreads is too small to handle simultaneous requests.

C. The thread is waiting for an incoming connection.

D. The JVM option maxAJPThreads is too small to handle simultaneous requests.

Correct Answer: C

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Question 2

How does SAP Commerce use the LDAP protocol?Note: There are 2 correct answers to this question.

A. SAP Commerce can use the DSML protocol within LDAP.

B. SAP Commerce converts LDAP query results to ImpEx.

C. SAP Commerce writes actions to the connected LDAP system.

D. SAP Commerce imports user and group data from an external LDAP system.

Correct Answer: A,D

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Question 3

What activity does SAP recommend to escalate an SAP support incident?

A. Contact the Customer Interaction Center (CIC).

B. Create another incident with very high priority (P1).

C. Contact the customer's Customer Engagement Executive (CEE).

D. Contact the incident processor directly via e-mail and increase the priority of the incident.

Correct Answer: A

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Question 4

SAP Commerce receives a Java OOM (out of memory) exception.What should you do first?Note: There are 2 correct answers to this question.

A. Analyze the gc.log file for object allocation.

B. Take a Java heap dump when the issue is detected.

C. Analyze the access.log file for frequent requests.

D. Increase the memory size.

Correct Answer: A,B

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SAP Certified Product Support Specialist - SAP Commerce Cloud (E_C4HYCP_12) Free Practice Test