Certified in the Governance of Enterprise IT Exam (CGEIT) Free Practice Test

Question 1

An enterprise has decided to implement an enterprise resource planning (ERP) system to achieve operating and cost efficiencies through global IT standardization. The business units are resistant because they are used to operating autonomously. The CEO has instructed the CIO to move quickly with the implementation to force acceptance with business unit leaders. Which of the following should be the ClO's FIRST step?

A. Engage a reluctant business unit to conduct a proof-of-concept pilot.

B. Ask the CEO to be the sponsor of the program

C. Build a governance framework for identifying non-standard processes.

D. Request funding from the CEO to hire ERP consultants.

Correct Answer: B

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Question 2

An enterprise is developing several consumer-based services using emerging technologies involving sensitive personal data. The CIO is under pressure to ensure the enterprise is first to market, but security scan results have not been adequately addressed. Reviewing which of the following will enable the CIO to make the BEST decision for the customers?

A. Change management policy

B. Risk register

C. Ethics standards

D. Acceptable use policy

Correct Answer: B

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Question 3

A board of directors wants to ensure the enterprise is responsive to changes in its environment that would directly impact critical business processes. Which of the following will BEST facilitate meeting this objective?

A. Regularly reviewing the enterprise risk appetite

B. Scheduling frequent threat analyses

C. Monitoring key risk indicators (KRIs)

D. Implementing a competitive intelligence tool

Correct Answer: C

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Question 4

A newly established IT steering committee is concerned about whether a system is meeting availability objectives. Which of the following will provide the BEST information to make an assessment?

A. Performance indicators

B. Balanced scorecard

C. Capability maturity levels

D. Critical success factors (CSFs)

Correct Answer: A

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Question 5

The CIO of an international enterprise is considering the use of an offshore cloud service provider to store customer data. Which of the following should be the MOST important consideration when making this decision?

A. IT service delivery roles and responsibilities

B. Likelihood of natural disasters

C. The cloud service provider's reputation

D. Compliance with applicable legislation

Correct Answer: D

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Question 6

The BEST way to manage continuous improvement of governance-related processes is to:

A. require third-party independent reviews.

B. define accountability based on roles and responsibilities.

C. assess existing process resource capacities.

D. apply effective quality management practices.

Correct Answer: D

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Question 7

Which of the following is MOST important to effectively incorporate innovation and emerging technologies into an enterprise's IT strategy?

A. Maintaining an IT strategy based on traditional technologies, supplemented by objectives for innovation.

B. Establishing a formal innovation management process that involves IT and business stakeholders.

C. Implementing new technologies based on maturity roadmaps according to reputable consulting entities.

D. Performing quarterly feedback reviews with focus groups representing the enterprise's customer base.

Correct Answer: B

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Question 8

An enterprise is developing an ethics program, and the ethical standards have been defined. Which of the following should the enterprise do NEXT?

A. Establish a training and awareness program focused on ethics.

B. Develop key performance indicators (KPIs) for program implementation.

C. Implement an enterprise-wide employee monitoring program.

D. Outline and document consequences for noncompliance.

Correct Answer: A

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Question 9

The board and senior management of a new enterprise recently met to formalize an IT governance framework.
The board of directors' FIRST step in implementing IT governance is to ensure that:

A. IT roles and responsibilities are established.

B. a portfolio of IT-enabled investments is developed.

C. an IT balanced scorecard is implemented.

D. IT policies and procedures are defined.

Correct Answer: A

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Question 10

When deciding to develop a system with sensitive data, which of the following is MOST important to include in a business case?

A. Skills gap analysis

B. The additional cost of encrypting sensitive data

C. Updated enterprise architecture (EA)

D. A risk assessment to determine the appropriate controls

Correct Answer: D

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ISACA Certified in the Governance of Enterprise IT (CGEIT) Free Practice Test