Certified Implementation Specialist - Software Asset Management Professional Exam (CIS-SAM) Free Practice Test

Question 1

What is used to identify and normalize software installed in an environment?

A. Software Normalization Model

B. Software Reconciliation Model

C. Software Installation Model

D. Software Model

E. Software Discovery Mode

Correct Answer: C

Question 2

Which of the following elements are included in Operational Integration of a SAM practice? (Choose three.)

A. Software License Contracts

B. Software Model Lifecycle

C. License Change Projection

D. Software Allocations

E. Software Retirement

F. Software Sourcing

G. Software Entitlements

Correct Answer: B,D,G

Question 3

Which of the following SAM roles has permission to grant a user the script writing capability?

A. sam_developer

B. asset

C. sam_admin

D. discover_admin

Correct Answer: A

Question 4

When loading a medium amount of data, which is the best method to use?

A. Use Discovery to find software on the network

B. Create a business rule

C. Modify a workflow

D. Manually add through ServiceNow forms

E. Import data

Correct Answer: E

Question 5

If a user requests three items from the software catalog at the same time, how many individual requests are created?

A. 3

B. None; task records are created

C. 1 for each publisher

D. 1 for each product type

E. 1

Correct Answer: D

Question 6

When are discovery models created?

A. They are automatically created during normalization.

B. They are automatically created during discovery

C. When SAM Plugin is enabled

D. They are manually created

E. They are automatically created during reconciliation

Correct Answer: B

Question 7

ServiceNow Discovery identifies the software running on an IP-enabled device during which of its phases?

A. Classification

B. Exploration

C. Port Scan

D. Communication

E. Identification

Correct Answer: D

Question 8

During contract negotiations, what report could you run to gain visibility to products nearing end-of support?

A. Software Model Lifecycle Report

B. Software Contract Lifecycle Report

C. Software Support Report

D. Software Licenses Report

Correct Answer: A

Question 9

Which related list is NOT available from the software model on the License Workbench?

A. Removal Candidates

B. License Metric Results

C. Remediation Options

D. Unlicensed Software Products

E. Unlicensed Subscriptions

Correct Answer: D

Question 10

In the ServiceNow base platform, which roles have the ability to refresh processor definitions?

A. sys_admin / asset_admin

B. sam_admin / sys_admin

C. sam_user / sys_admin

D. sam_user / sam_admin / sys_admin

Correct Answer: D

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ServiceNow Certified Implementation Specialist - Software Asset Management Professional (CIS-SAM) Free Practice Test