Certified Implementation Specialist - Data Foundations (CMDB and CSDM) (CIS-DF) Free Practice Test

Question 1

An organization needs to maintain non-discoverable attributes, such as warranty expiration dates, for hardware CIs. These attributes are not updated by automated discovery tools.
What method ensures these attributes are accurately maintained for all CIs?

A. Create a new CI class specifically for non-discoverable attributes

B. Use the CMDB Reconciliation Engine to update the attributes

C. Use a scheduled data import to update the attributes from an external source

Correct Answer: C

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Question 2

A healthcare provider faces a critical incident affecting its patient management system. The provider needs to identify the users impacted to mitigate disruption effectively.
Which CSDM-related data should they leverage?

A. Service environment attribute

B. Affected CI [task_ci] related list

C. Incident history of similar CIs

D. Service Offerings by Department or Location

Correct Answer: D

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Question 3

You are modeling a customer-facing Email Service delivered via multiple application instances and underlying servers. How should this be modeled in CSDM?

A. Email Service → Technical Service → Servers

B. Email Service → Servers

C. Email Service → Application

D. Email Service → Application Services → Infrastructure CIs

Correct Answer: D

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Question 4

Drag and Drop Question
A CMDB Administrator needs to set up CMDB 360/Multisource CMDB Drag and drop the system property to the functionality Some options may not apply.

Correct Answer:

Explanation:
In ServiceNow, CMDB 360 / Multisource CMDB extends the Identification and Reconciliation Engine (IRE) to support multi-source visibility, reconciliation, and confidence scoring.
Configuration is controlled through system properties, each enabling a specific capability.
glide.identification_engine.multisource_enabled is the master switch that activates CMDB 360 functionality.
glide.identification_engine.multisource_cmdb_ci_enabled allows CMDB 360 to collect and evaluate data specifically from CMDB CI classes.
glide.cmdb.logger.source.cmdb_multisource enables detailed logging for troubleshooting multisource ingestion and reconciliation.
glide.identification_engine.multisource_recompute.max_ci_limit protects performance by limiting how many CIs can be processed during a recompute operation.
Capturing CMDB 360 data from non-CMDB classes is not supported, which is why no property applies to that option.
This mapping aligns with Data Foundations and CMDB governance best practices, ensuring CMDB 360 is enabled safely, transparently, and at scale.

Question 5

A CMDB Administrator is using the Duplicate CI Remediator to address a de-duplication task. On the first tab of the wizard, the Main CI is selected.
Which attributes are used to identify the Main CI? (Choose two)

A. Least Related Items

B. Newest Created

C. Oldest Created

D. Most Related Items

Correct Answer: C,D

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Question 6

A Configuration Manager wants to use the Unified Map.
Where would it be accessed?

A. CMDB Workspace

B. CI Class Manager

C. CMDB Data Manager

Correct Answer: A

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Question 7

A development team is working on a project where an application will be deployed to many servers. There are several security requirements that must be checked to adhere to lawful regulatory compliance because the application will be holding customer personal data (PII and PCI).
Where in the CSDM should the development team store the information that will be used to satisfy audits?

A. Technology Management Service Offerings (Technical Service Offerings) and Groups

B. Customer Service Offerings and Databases

C. Business Applications and Information Objects

Correct Answer: C

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Question 8

A Platform Data Owner wants to improve data quality with reconciliation rules across five discovery sources. The Data Owner knows the best option is to include CMDB 360 / Multisource CMDB to manage and monitor discovery sources. The company currently does not have the ITOM Discovery license required for CMDB 360 / Multisource CMDB.
What can the Data Owner do in this case?

A. The IRE reconciliation rules can use discovery sources regardless of CMDB 360 being enabled

B. CMDB 360 / Multisource is a platform product that can be used immediately

C. ITOM Discovery must be purchased to take advantage of multisource IRE rules

Correct Answer: A

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Question 9

An organization wants visibility of which business applications are supported by a specific database server. What modeling enables this?

A. Application Service dependency mapping

B. Task relationships

C. Asset relationships

D. Server to Business Service direct relationship

Correct Answer: A

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Question 10

A ServiceNow Administrator wants to implement Sen/ice Graph Connectors to provide integrations to many third-party solutions that the company wants integrated into the CMDB Which categories of connectors are available to the Administrator"?

A. DevOps

B. Cloud

C. Observability

D. Workflow Automation

Correct Answer: B,C

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ServiceNow Certified Implementation Specialist - Data Foundations (CMDB and CSDM) (CIS-DF) Free Practice Test