Introduction to Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02

Certified Interaction Center Engineer (ICCE) certification can be obtained by earning passing scores on the Bootcamp tests of the CIC Core and Interaction Center Certified Engineer (ICCE). This credential gives the student the expertise and skills required to introduce the Interaction Center Platform® and to help it. The student will learn about the Customer Interaction CenterTM (CIC) architecture and apply that information to an Interaction Center Platform system implementation.

How to book the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02

Taking a Certification Exam Guide provides instructions for registering, accessing, and taking exams.

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What is the duration, language, and format of Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02

• This exam is offered in only English.
• There is a time limit of 120 minutes for the exam.
• The passing scores for Genesys Certification exams are based on a point scaling method generally used in the industry. When you register for the exam on webassessor.com, the passing score for your exam will be reflected in the exam information.
• The type of questions is Multiple Choice, Multi Select, True/False and matching questions.

For more info read reference:

ICCE Study Guide

Interaction Center Certified Engineer Study Guide