Certified Facility Manager (CFM) Free Practice Test

Question 1

What is the most important factor to consider when upgrading the Building Management System (BMS)?

A. An upgraded version is now available from the manufacturer

B. Additional metrics are required for management reporting

C. The provider indicates the software version is obsolete

D. Requirement to automate FM tasks

Correct Answer: D

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Question 2

What is NOT typically included in service level agreements (SLAs)?

A. Definition of services.

B. Request for proposal.

C. Problem management resolution procedures.

D. Billing or chargeback procedures.

Correct Answer: B

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Question 3

What is the definition of "real property"?

A. Inventory and loose materials.

B. Things located within buildings such as furniture, accessories, appliances, etc.

C. Land, buildings, and machinery or equipment.

D. Property that has nothing artificial on it, only natural materials.

Correct Answer: C

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Question 4

The Facilities Management Department manages several service agreements related to environmental stewardship. When reviewing these service level agreements (SLAs), what should the Facility Manager consider?

A. How to negotiate the regulatory requirements to meet the customer's requirements.

B. Best practices relevant to environmental stewardship.

C. How to calculate maintenance and utility costs.

Correct Answer: B

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Question 5

A company's data center is being relocated to a different building. Who should be hired to ensure that the new location is properly prepared when the equipment arrives?

A. The vendor who is providing the computer equipment.

B. A consultant who has experience relocating data centers.

C. An electrical engineer who has experience in the industry.

D. An HVAC consultant who has experience with renovations.

Correct Answer: B

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Question 6

What sustainability benefits can be attributed to the use of a fully implemented Geographic Information System (GIS)?

A. Greenhouse Gas Reduction and Water Runoff

B. Greenhouse Gas Reductions and Energy Conservation

C. Water Runoff and Energy Conservation

D. Water Runoff and Composting

Correct Answer: B

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Question 7

What is the first step to successful outsourcing?

A. Selecting providers.

B. Planning the initiatives.

C. Analyzing cost/performance.

D. Negotiating terms.

Correct Answer: C

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Question 8

What method is used for recording a facility's characteristics, such as utility use and waste stream, to measure and monitor processes in place?

A. Sustainability audit

B. Quality control

C. Sustainability plan

Correct Answer: A

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Question 9

What is churn in a building?

A. The flow of fresh air through the office

B. The term used for frequency of occupancy moves in a facility

C. The method of deciding who occupies a given space or cubicle

Correct Answer: B

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Question 10

As the Facility Manager, you secured 5,500 square feet of Class A office space on a multi-tenant floor to support a two-year business initiative. To minimize capital investment, the space will be used with pre- existing furnishings, fixtures, and equipment. However, before you can move people into this space, you will need a certificate of occupancy. What system must be examined to obtain a certificate of occupancy?

A. Telephone system

B. Potable water system

C. Life safety system

D. Network connections

Correct Answer: C

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Question 11

Which technology would be BEST to notify facility occupants during an emergency?

A. E-mail system.

B. Incident management system.

C. Company's social media profile.

D. Emergency notification system.

Correct Answer: D

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Question 12

What is a characteristic of hazardous waste?

A. Odor.

B. Color.

C. Toxicity.

D. Origin.

Correct Answer: C

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Question 13

As the Facility Manager for your company, you have been tasked with establishing a sustainability program.
You have established a group called the Sustainability Advisory Group composed of stakeholders representing all corporate departments to assist with the establishment of the sustainability program. The Advisory Group has elected one of the members to chair the group. At your first meeting, the Sustainability Advisory Group generates a list of prioritized initiatives that you accept as year one priorities. You then send out an email to all corporate staff indicating your sustainability priorities for the year. The next day, the Advisory Group Chair contacts you to tender her resignation, indicating that she is angry that, as Chair, she feels she should have communicated the sustainability priorities to the corporation. What should the Sustainability Advisory Group do next, now that the Chair has resigned?

A. As Facility Manager, it is your job to appoint the new chair of the Sustainability Advisory Group.

B. Since the corporate staff now knows the sustainability priorities, they should appoint the new chair of the Sustainability Advisory Group.

C. A message should be sent out to the stakeholders of the departments to get their recommendation for a new chair of the Sustainability Advisory Group.

D. The group should jointly decide who the new chair of the Sustainability Advisory Group should be.

Correct Answer: D

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IFMA Certified Facility Manager (CFM) Free Practice Test