A. CTI Services

B. Performance and Monitoring Services

C. Database and Admin Services

D. Voice Quality Reporter Services

E. CM Services

A. directory URL

B. User Hold MOH Audio Source

C. softkey template

D. expansion module information

E. phone button template

A. If a user hangs up before playing the entire system broadcast message, the message plays again the next time that the user logs in, as long as the message is still active.

B. Users can forward a system broadcast message.

C. A system broadcast message that has been listened to in its entirety will still be played again the next time that the user logs in, but the user will be offered an option to skip it.

D. Users can fast-forward a system broadcast message.

E. Users must listen to a system broadcast message in its entirety before they are allowed to hear new and saved messages or to change setup options.

F. Users can save a system broadcast message.

A. Traffic policing is an inbound-only concept.

B. Traffic policing token values are configured in bits per second.

C. Traffic policing propagates burst.

D. Traffic policing is applicable to both inbound and outbound traffic.

E. Traffic policing buffers and re-marks excess packets above the committed rates.

F. Traffic policing could introduce delays because of deep queues.

A. Link Layer Discovery Protocol-Multiple Enhancement Delivery

B. Link Layer Discovery Protocol-Multiple Endpoint Discovery

C. Link Layer Discovery Protocol-Media Enhancement Delivery

D. Link Layer Discovery Protocol-Media Enhancement Discovery

E. Link Layer Discovery Protocol-Media Endpoint Discovery

A. router(conf-voi-serv)#no sip transport udp

B. router(config)#sip transport tcp

C. router(conf-serv-sip)#no transport udp

D. router(conf-serv-sip)#transport tcp

E. router(config-sip-ua)#no transport udp

A. a new directory has been created for the new media files

B. users have selected the correct MoH files for customer calls

C. the location of the new music files is what the MoH server expects

D. the new music files are in the correct format to be used with Cisco Unified Communications Manager

E. the IP voice media streaming application has been stopped and restarted

A. Cisco Unified Communications Manager will disconnect the call with an MGCP DLCX message.

B. Cisco Unified Communications Manager will send the call to the Call Forward Busy destination that is configured on the IP phone.

C. Cisco Unified Communications Manager will disconnect the call with a cause code of 420, which means "Bad Extension".

D. Cisco Unified Communications Manager will disconnect the call with a Q.931 cause of "No Route To Destination".

E. Cisco Unified Communications Manager will disconnect the call with a Q.931 cause of "Unallocated (Unassigned) Number".

A. EPCF

B. SETUP

C. CRCX

D. NTFY

E. RQNT

A. Connected

B. On Hook

C. Ring Off

D. Call Transmit

E. In Use Remotely

F. Disconnected