A. structured activities of business information management

B. much improved quality of the IT-services

C. a uniformly implemented business information management for each organization

A. as service team for the IT-service organization

B. in the IT-service organization

C. in the user organization

A. Why and how do we change the information provisioning?

B. How do we work together according to the agreements?

C. How are realization and the control of the information provisioning organized?

A. Integration and alignment of the operational IT-management processes with the policy is a consequence of an effective and efficient information provisioning.

B. After outsourcing of IT-activities, professional business information management becomes less important.

C. The importance of having good business information management increases in proportion to the importance of the information provisioning for the organization.

A. Design non-automated information systems

B. Prepare transition

C. Planning and resource management

A. continuity

B. time

C. quality

A. executing system tests

B. defining the information policy

C. composing a functional design

A. end users

B. contracts

C. transition plan