BlackBerry 10 Support Specialist (BCP-240) Free Practice Test

Question 1

What is expected when the number of license seats is exceeded and the grace period is over?

A. The last activated smartphoneyTablet is de-activated.

B. The smartphone/tabletwill be activated but with a warning.

C. New activations will be blocked.

D. Only limited functionality is enabled.

Correct Answer: C

Question 2

When switching from a BlackBerry 7 (BB7) to a BlackBerry 10 (BB10) Smartphone, how can information be backed up so it can be restored to the new device without connecting to a PC?

A. Pair the two devices using Bluetooth, go to Setup > Device Switch > Transfer via Bluetooth.

B. In BlackBerry Protect, register both devices, and the information will automatically be backed up and restored.

C. Migrate the user account from BlackBerry Enterprise Server to Blackberry Device service (BDS), and the user's data will automatically be transferred.

D. With an SD Card inserted, on the BlackBerry Smartphone running OS 7, go to Setup > Device Switch > Using a Media Card > Save data.

Correct Answer: D

Question 3

What email folder(s) is/are synced by default when a new account is added to a BlackBerry 10 (BB10) Smartphone?

A. Inbox and the first 10 sub-folders

B. Inbox and sent items folder

C. Inbox

D. Inbox and its subfolders

Correct Answer: B

Question 4

Which of the following is needed to successfully pair a Bluetooth device?

A. Both the de> ices should have Bluetooth radio on and should touch each other with the back of the device

B. Both the Bluetooth radios should be on and one of the devices should be discoverable.

C. The radio on the device where the pairing is to occur should be the only one with Bluetooth radio on.

D. Both the devices should have Bluetooth radio on and be connected to the same Wi-Fi Access point.

Correct Answer: B

Question 5

A user reports that they are unable to enable BlackBerry (BB) Protect. What steps should they follow to make sure that it is enabled?

A. Swipe down, go to Settings.

B. Swipe down, go to Settings, click on Security, enable Device password.

C. Swipe down, go to Settings, click on Location Services.

D. Swipe down, go to Settings, click on BB Protect.

Correct Answer: D

Question 6

Which of the following is needed to successfully add an account to a BlackBeriy 10 (BB10) device?

A. Accounts can only be added after business hours

B. Network connectivity to the service which hosts the account

C. Scanned code with the account information

D. Hashed password for the account

Correct Answer: B

Question 7

What is the difference between activating a Microsoft Exchange ActiveSync account and a Work Account?

A. Work Account is for use with device provisioning through BlackBerry Mobile Fusion products in order to separate the personal and work accounts on a user' s device.

B. Using the "Work Account" option adds an email account that is only active while in the office.

C. Work Account is only used with extra security such as S/MIME and PGP.

D. Work Account connects to the Microsoft Exchange through MAPI.

Correct Answer: A

Question 8

n the event of loss, what can be used to find a device?

A. Enable Airplane mode

B. Enable Location Services

C. Enable BlackBerry Device Services

D. Enable BB Protect

Correct Answer: D

Question 9

A user launches the BlackBerry World and receives an error that the device could not connect to server. What does this indicate?

A. The device radio is not enabled and provisioned.

B. The NFC radio is not enabled.

C. The mobile network radio is not enabled and account is not provisioned.

D. The airport mode is not enabled.

Correct Answer: A

Question 10

What server setting can prevent a BlackBerry Device Service (BDS) user from using data services when the smartphone/tablet is using network roaming?

A. The Roaming IT policy rule

B. Going over the data usage quota

C. No payment information listed on the server

D. Multiple Smartphones/Tablets enabled

Correct Answer: A

Welcome to TestSimulate

BlackBerry 10 Support Specialist (BCP-240) Free Practice Test