Understanding functional and technical aspects of Usability Evaluation

The following will be discussed in BCS-UX01 exam dumps:

• List common pitfalls in usability testing (such as focusing on opinions at the expense of behaviours).
• How to evaluate the usability of systems
• Appreciate that usability evaluation is not just about usability testing but can include methods such as heuristic evaluation and A/B testing
• List Nielsen's Usability Heuristics
• Demonstrate the steps required to run an in-person, “thinking aloud” usability test
• Recall Nielsen's Usability Heuristics and have an awareness of other usability principles
• Identify W3C's Web Content Accessibility Guidelines as an important standard in the field of web accessibility
• Describe the different kinds of usability evaluation, such as moderated and unmoderated usability testing and remote and lab-based testing
• Interpret the data from usability tests to distinguish high and low severity usability problems
• State the difference between a usability inspection and a usability test
• Plan usability evaluations to test design hypotheses
• Recognise that there are many different sets of usability principles.
• Record the data from usability evaluations
• Choose between good and poor tasks for a usability test
• State the different kinds of usability evaluation
• Moderate a usability test
• Run a usability test
• Paraphrase why usability testing can use smaller samples than opinion-based research techniques like surveys
• Record observations from a usability study and explain how these observations can be analysed with an affinity diagram
• State the difference between observation and interpretation

Understanding functional and technical aspects of Guiding Principles

The following will be discussed in BCS-UX01 exam dumps:

• Summarise the benefits of inclusive design
• Recall the difference between usability and user experience
• Paraphrase the key principles of user centred design
• The design is driven and refined by user-centred evaluation
• Have an understanding of different user perspectives and goals for using a system
• The design team includes multidisciplinary skills and perspectives
• The design is based upon an explicit understanding of users, tasks and environments
• Recall the difference between usability and user acceptance testing
• Recall ISO9241 as an important standard in the field of usability
• The design addressed the whole user experience
• Articulate the importance of taking the users' perspective
• The process is iterative
• Users are involved throughout design and development

Understanding functional and technical aspects of Interaction Design

The following will be discussed in BCS-UX01 exam dumps:

• Describe different user interface patterns (for example, Wizards, Organiser Workspaces and Carousels)
• Describe how the choice of user interface control has an impact on the time it takes users to achieve their goals
• Define the concept of progressive disclosure
• State Fitts' Law
• Explain why user interface consistency is an important design principle
• Describe different user interface design patterns
• State the difference between interaction design and information architecture
• Demonstrate good and poor practice in the use of user interface controls, such as checkboxes and radio buttons
• Choose the correct interactive control in a user interface design
• State the importance of focussing on the user's tasks when designing the flow of a user interface

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