Avaya Modular Messaging with Avaya Message Store Implementation and Maintenance Exam (3200) Free Practice Test

Question 1

A customer is reporting a delay in receiving messages with their system. They have a 2 Messaging Application Server (MAS) and a Message Storage Server (MSS). The user did not have any messages when leaving for the day. The next morning the message waiting indicator was on, and the message was from a client that called the day before.
Which reports should be reviewed to troubleshoot this
Issue?

A. Review the Administration History under Logs on the Message Store.

B. Under Programs>Avaya Modular Messaging>Reporting Tools run the System Usage and U Mailbox statistics reports.

C. Review the Subscriber Activity log under Logs on the Message Store.

D. Review the Server Event log under Logs on the Message Store.

Correct Answer: C

Question 2

A subscriber complains that urgent voice messages are not being presented before normal voice messages by the TUI. When talking to the subscriber, what information helps to resolve the problem?

A. Upon returning, from travels the subscriber adjusted the mailbox's time zone setting.

B. The subscriber used the Subscriber Options to indicate a media type sorting of fax, voice, and then text.

C. The subscriber found that new messages arrived in the mailbox more recently than the new urgent messages.

D. The subscriber found that the mailbox settings did not affect the order in which messages were displayed in an e-mail application.

Correct Answer: C

Question 3

A customer has just installed Modular Messaging 5.2, and wants to take advantage of the ability to turn off Outcalling, Broadcast Messages, and the abbreviated prompt option for Aria TUI.
In which two locations can these new features be set? (Choose two.)

A. Class of Service

B. Web Subscriber Options

C. Subscriber Option

D. Telephone User Interface (TUI)

Correct Answer: B,C

Question 4

An installer is manually configuring a Message Storage Server (MSS). Which special mailbox must be configured for message delivery to function?

A. Broadcast Mailbox

B. Shadow Mailbox

C. Postmaster Mailbox

D. Fax Mailbox

Correct Answer: C

Question 5

An installer is implementing a Modular Messaging Single Server configuration.
Which kind of file can the installer use to pre-populate data such as networking information in the pre-installation web pages?

A. DCT

B. EPW

C. OVF

D. MSI

Correct Answer: B

Question 6

A technician wants to determine if Messaging is running and also the state of Internet Messaging and Enhanced List Application Software.
On a Modular Messaging Message Storage Server (MM MSS), in which location of the Web Administration pages can this information be found?

A. Reports -> System Evaluation

B. Server Information -> Server Status

C. Logs -> Messaging Start-Up

D. Utilities -> Messaging DB Audits

Correct Answer: B

Question 7

A customer is running a four Messaging Application Server (MAS) system with a tracing server.
The tracing server is not part of the voice mail domain. While researching an issue on call processing, the Operational History Viewer cannot be opened.
Which two actions must be taken to resolve this problem? (Choose two.)

A. Configure the Operation History viewer to use the Operation History database.

B. Open up VMSC and check the configuration for the report/tracing server, then check to see if tracing service is running on the tracing server.

C. Ensure the tracing server is on the same MAS as the Mailbox Monitor, Message Waiting Indicator (MWI), and the Call Me service.

D. Navigate to c:\program files\avaya modular messaging\tracing and remove the ophist.mt file.

Correct Answer: B,D

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Avaya Modular Messaging with Avaya Message Store Implementation and Maintenance (3200) Free Practice Test