Avaya IP Office™ Platform Support Certified (78201X) Free Practice Test
Question 1
A customer has two main receptionists using SoftConsole, however, two back office workers have the SoftConsole on their PC to take calls and cover for the receptionists when they are away from their desk. During business hours, how many licenses are required for the two SoftConsoles?
Correct Answer: A
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Question 2
Refer to the exhibit.

Suppose you have configured enough SIP channels to carry the expected communications load, but some users report that they cannot call out, and callers cannot get through. Given the exhibit, which configuration setting is responsible for the problem?

Suppose you have configured enough SIP channels to carry the expected communications load, but some users report that they cannot call out, and callers cannot get through. Given the exhibit, which configuration setting is responsible for the problem?
Correct Answer: B
Question 3
Which Protocol is used by one-X Mobile to enable Instant Messaging outside of the IP Office network, and also provides encryption for secure communication?
Correct Answer: B
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Question 4
In an installation of Server Edition, as well as the IP Office, the Voicemail Pro and one-X Portal are also installed at the same time. Therefore, by default they should both be running.
Which application would NOT be useful to check if they are in fact up and running?
Which application would NOT be useful to check if they are in fact up and running?
Correct Answer: A
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Question 5
Refer to the Exhibit.

A customer is setting up an Alarm notification via email.
To get a description of the details of the Minimum Severity Level, if an Event Entity of "Service" is checked, which resource is used?

A customer is setting up an Alarm notification via email.
To get a description of the details of the Minimum Severity Level, if an Event Entity of "Service" is checked, which resource is used?
Correct Answer: A
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Question 6
Where are voicemail files stored for a user when the customer is using Embedded Voicemail and the user's mailbox is not stored on an SD card?
Correct Answer: B
Question 7
A customer wants to ensure seamless communication between their employees and external parties, including those who are off-site. Which application would be the most appropriate for these users, given their needs?
Correct Answer: D
Question 8
Which three statements about Avaya IP Office Server Edition (non-Select) are true? (Choose three.)
Correct Answer: C,D,E
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Question 9
A customer has enabled UMS on their VoiceMail Pro server and wants to retrieve voicemail messages using Microsoft Outlook, but they are not using Microsoft Exchange as the message store. Which complex protocol must be configured in Microsoft Outlook to access their messages?
Correct Answer: B