Avaya IP Office™ Platform Configuration and Maintenance Exam (78200X) Free Practice Test

Question 1

Which method can be used to upgrade the voice prompts on the Embedded Voicemail?

A. External File Management in the System Status Application

B. Embedded File Management in the Manager Application

C. Voice Wizard in the Manager Application

D. Embedded Monitoring Management

Correct Answer: B

Question 2

A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. At present they are running on software version 8.0 and they want to upgrade to version 9.1.
What application changes will they have to make?

A. All of them as 9.1 does not support any of the application.

B. Only one-X Portal as it is supported in 9.0 or higher.

C. None, all applications can be upgraded to 9.0 or higher.

D. Only CCR as it is not supported in 9.0 or higher.

Correct Answer: D

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 3

When you first login in to the IP Office Security Setting using the Manager Application, the user named is "security".
What is the default password?

A. administrator

B. security

C. password

D. securitypwd

Correct Answer: D

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 4

A customer is experiencing clipping and drop-outs when using a remote deskphone through the WAN.
Which two methods can a technician use to help identify the source of the problem? (Choose two.)

A. Add an IP route.

B. Change codecs in the IP Office.

C. Watch QoS alarms in SSA.

D. Change the Mode from A-law to u-Law.

E. Compare calls to local and remote extensions.

Correct Answer: C,E

Question 5

A customer has two main receptionists using SoftConsole; however, when they are on a break or at lunch, there are four back office workers that can open the SoftConsole on their PC to take calls to cover these periods.
How many licenses are required for this to work?

A. 4

B. 8

C. 6

D. 2

Correct Answer: A

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Question 6

A user is testing a mobile telephone in a new deployment of Avaya Communicator. Calls can be made, but the Presence and Instant Messaging features do not work.
Which statement describes why the user cannot make the new features work?

A. The user does not have the correct profile configured.

B. The new Codecs are not supported.

C. The IP Office is only an Essential Edition.

D. The user is not configured as an agent.

Correct Answer: C

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 7

A customer tells you that the IP Office VoIP system has too much lag time between the speaker and the listener.
Which two statements describe what you should do to determine the cause of the delay? (Choose two.)

A. Examine the IP Telephone VoIP settings.

B. Enable RTCP monitoring.

C. Use Wireshark.

D. Use SSA.

E. Use debug view.

Correct Answer: B,D

Question 8

A customer has given six employees the ability to hot-desk for when they come into the office. When they log off, their calls will go to their voicemail boxes. Employees want to retrieve their voicemail while out of the office.
How should you set up DDI/DID to achieve this?

A. DDI/DID to a Voicemail module "Recording"

B. DDI/DID to their Login code

C. DDI/DID number to their Extension

D. DDI/DID to the short code feature "Voicemail Collect"

Correct Answer: D

Question 9

Using the Upgrade Wizard, which Password is required when upgrading the IP Office 500 V2?

A. Security password

B. Administration password

C. System password

D. Manager password

Correct Answer: C

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

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Avaya IP Office™ Platform Configuration and Maintenance (78200X) Free Practice Test