Avaya IP Office™ Platform Configuration and Maintenance Exam (3002) Free Practice Test

Question 1

Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)

A. IP Office Manager

B. One-X@ Portal for IP Office

C. System Status Application

D. VoiceMail Pro Client

E. One-X@ Portal

Correct Answer: A,C

Question 2

If ContactStore is not running on the same server as Voicemail Pro, a registry key must be set in the ContactStore server.
What does the registry key do?

A. It stores the ContactStore License in the server running ContactStore.

B. It registers ContactStore with IP Office.

C. It provides read/write access to browser users.

D. It tells ContactStore the location of the folder shared with Voicemail Pro.

Correct Answer: A

Question 3

Which call flow type has a web interface to retrieve information left by the caller?

A. Campaign

B. Voicemail Collect

C. Looped Announcement

D. Avaya Contact Recorder

E. Auto Attendant

Correct Answer: B

Question 4

Refer to the exhibit.

You have configured enough SIP channels to carry the expected communications load, but users are reporting that sometimes they cannot call out and callers cannot get through.
Based on the information in the exhibit, what is causing the problem?

A. The calls are being referred incorrectly.

B. The system is ignoring refresh messages.

C. The caller ID is not passed by some carriers.

D. The timer should be set to 2 minutes.

Correct Answer: C

Question 5

Which application can be used to show available resources in an IP500v2?

A. DbgView

B. IP Office Manager

C. Monitor

D. System Status Application

Correct Answer: D

Question 6

A user is testing a mobile telephone in a new deployment of Avaya Communicator. Calls can be made, but the Presence and Instant Messaging features do not work.
Which statement describes why the user cannot make the new features work?

A. The new Codecs are not supported.

B. The IP Office is only an Essential Edition.

C. The license is for Telephony Only.

D. The user is not configured as an agent.

Correct Answer: C

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Avaya IP Office™ Platform Configuration and Maintenance (3002) Free Practice Test