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IBM Assessment: IBM Case Manager V5.0 Sample Questions:

1. With the integration of IBM Case Monitor and IBM Cognos Real-time Monitoring, what are two of the events you can monitor? (Choose two)

A) The average age of active cases and tasks
B) The number of completed workflows on Process Engine
C) The number of incoming cases for a time period
D) The average time that tasks spend in each state
E) The average number of closed cases

2. Which additional components must be installed to use IBM FileNet Case Monitor with a case management application?

A) Both FileNet Case Analyzer and Cognos Real-time monitoring
B) Both Microsoft OLAP and Cognos Real-time monitoring
C) Both FileNet Process Engine and FileNet Case Analyzer
D) Both Microsoft OLAP and FileNet Case Analyzer

3. In the Step Editor tool you can add swimlanes to a task so you can divide the work among roles and workgroups. You can then add one to many steps in the swimlanes. You have Role swim lanes and Workgroup swim lanes. Which two represent the difference between a role and a workgroup? (Choose two)

A) A user may not be assigned to a role and a workgroup at the same time
B) Both roles and workgroups are assigned to Process Engine work queues. Workgroups add an assigned To property that is used to filter the work for a user
C) A role can have many users assigned and a workgroup can only have one user assigned
D) Roles can be reused for multiple tasks and case types. Workgroups are created at the task level and not shared among other tasks or case types
E) The Process Engine creates a work queue for each role in the solution. Workgroups are not assigned to a work queue. They are assigned to personal In baskets

4. How do you configure who is allowed to create a case in a production environment?

A) In Case Builder, including the user in the Manage Solutions \ Solution \ Case Type \ Case Creators dialog
B) In FileNet Enterprise Manager, setting the Case Folder case type security to include Create Instance permission for the user
C) In the Mashup Center Space Manager, using the Share function to include the user in the Edit List
D) In Case Manager Administration Client, configure and run the Configure Production Environment task with settings to allow create case for the user

5. The FileNet Deployment Manager tool can be used to migrate a developed solution from a Case Manager Development environment to a production environment. Which two choices below are correct? (Choose two)

A) The high level steps for a solution package migration include:
1.Set up the deployment configuration;
2.Export the data from the source environment;
3.Create lists of environment-specific data from each environment;
4.Create the data maps needed to convert environment-specific data between environments;
5.Convert and import the data set
B) The solution migration is performed between the design object stores in the development environment to the design object store in the production environment
C) The data migration is started when you Analyze converted objects
D) If you have P8 assets used in the solution which resides in the target object store in the development environment you can migrate them at the same time as you migrate the solution package
E) The solution migration is performed between the design object stores in the development environment to the target object store in the production environment

Solutions: